Senior Product Associate - Utilities

JPMorganChase

Wilmington, NC

Job Description
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Associate in Digital Utilities, you are trusted to deliver a critical platform enabling real-time sharing of customer and financial product data across the enterprise, bringing elevated customer experiences through data consistency. To be successful in this role, you will be a self-starter who is excited about powering extraordinary customer experiences. You'll collaborate across multiple systems and applications within Chase, and will work closely with engineers, architects, data scientists, other product owners, and business leaders.
Job Responsibilities
Partners with the Product Manager to execute on key delivery tasks in alignment with the Product Roadmap
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Writes the requirements, epics, and user stories to support product development and manages dependencies
Act as a Technical & Customer Problem Solver – ask questions and define the problem from where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives
Raises blockers and other impediments to the Product Manager
Required Qualifications, Capabilities, And Skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Posted 2025-10-20

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