Customer Service Assistant, Bilingual

WakeMed Health & Hospitals
Raleigh, NC
Overview: The Customer Service Assistant is responsible for assisting patients with insurance and billing questions and performs functions directly associated with a customer service call center including, but not limited to, taking payments, changing or updating insurance, updating patient demographics, and setting payment plans. Responsible for maintaining departmental goals associated with the call center, to include the requested average wait time and projected daily call volume. This position requires an individual that is fluent, both orally and in the written form, in English and Spanish. Performs all duties in English or Spanish, as required by the clients and departmental needs. Performs simple translation tasks, and may require language interpretation at the basic or intermediate level. Department Description:

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit .

EOE

Licensure: Not Applicable Education: High School Diploma or Equivalent Required Associate's Degree Business Administration Preferred Experience: 2 Years Customer Service Preferred 2 Years Healthcare Preferred
Posted 2026-05-06

Recommended Jobs

Restaurant Team, Maître d'

Naked Farmer Careers
Charlotte, NC

Job Description Job Description Maître D' Payrate: $25-$30/hour Experience not necessary. Naked Farmer is a pioneering farm-to-table restaurant group with multiple locations across Flori…

View Details
Posted 2026-04-23

Program Manager (Operational Processes)

Sapsol Technologies Inc
Greensboro, NC

The Program Manager will be responsible for ensuring operational governance, structured communication, and seamless coordination between onsite and offshore teams delivering aerospace engineering se…

View Details
Posted 2026-01-14

Automotive Service Writer/Advisor

NC Autohaus
Raleigh, NC

Job Description Job Description Now Hiring: A Certified Rock Star (Service Advisor) Autohaus Import Service – Raleigh, NC Are You the Headliner We've Been Waiting For? ?? Hey there, I’m Do…

View Details
Posted 2026-04-17

Account Executive - Sterling Technology

TransPerfect
Charlotte, NC

Sterling Technology, a subsidiary of TransPerfect, is the leading provider of premium virtual data room (VDR) solutions for the secure sharing of content, business process automation, and collaborati…

View Details
Posted 2026-03-27

Regional Franchise Business Coach

RestoPros
Charlotte, NC

Job Summary The Regional Franchise Business Coach (FSM)provides operational support to franchise locations, assisting with both day-to-day operations and long-term strategic planning. This role s…

View Details
Posted 2026-01-28

Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)

Mass Markets
North Carolina

Work-at-Home Inbound Insurance Agent (Paid Training & Licensing) Join to apply for the Work-at-Home Inbound Insurance Agent (Paid Training & Licensing) role at Mass Markets . Position Overview …

View Details
Posted 2026-05-03

Drums Coach (Private) in Winston-Salem, NC | TeachMe.To

TeachMe.To
Winston Salem, NC

Skip the line and apply on our website: ➡️ Apply Now About Us TeachMe.To is the leading peer-to-peer lessons marketplace on a mission to connect independent Drum teachers with aspiring stude…

View Details
Posted 2026-05-06

Remote Global Sourcing & Work-Transfer Project Lead

Collins Aerospace
Raleigh, NC

A leading aerospace company is seeking a Principal Specialist to manage global strategic sourcing projects remotely. Candidates should have a degree and significant project management experience. The …

View Details
Posted 2026-05-06

Clinical Care Coordinator

In-Clinic Rx
Benson, NC

We are seeking a highly organized and compassionate Care Coordinator to join our team. The Care Coordinator plays a vital role in ensuring patients receive the best possible care and support througho…

View Details
Posted 2026-04-15