Compliance Officer Senior-Mortgage Origination

City National Bank
Charlotte, NC
Overview:

COMPLIANCE OFFICER SENIOR-MORTGAGE ORIGINATION

WHAT IS THE OPPORTUNITY?

The Compliance Officer Senior - Mortgage is responsible for managing and maintaining assigned areas of the compliance program covering U.S. Mortgage Banking including monitoring business area compliance with applicable laws and regulations, ensuring controls are in place to mitigate compliance risk. Maintaining regulatory change management, policies and procedures, training, and advisory matters for mortgage lending compliance. This role is responsible for directly managing oversight of the U.S. Mortgage Banking division, assisting business areas to implement corrective actions or procedural changes, and applying a risk-based approach.

WHAT WILL YOU DO?

  • Serve as a mortgage compliance subject matter expert for assigned areas.
  • Review marketing materials for business areas or products including mortgage ensuring materials comply with regulatory and business standards.
  • Manage regulatory change management and participate with business areas supported such as mortgage, in addition to other business areas or support functions
  • Monitor legislative/regulatory/enforcement activity and trends for impacts to business line activities.
  • Provide mortgage compliance advice and guidance to business areas and with assigned business projects.
  • Assist with regulatory examination and serve as liaison with regulators.
  • Manage assigned staff and conduct appropriate coaching to colleagues on interpretation and application of regulatory requirements to business processes.
  • Develop and maintain compliance policies and standards that address key risk activities.
  • Implement any corrective actions or risk mitigation measures and track, report and validate corrective actions.
  • Provide support in risk assessments and internal audits.
  • Review and document procedures to ensure secure maintenance and quality of records.
  • Comply fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g. Truth in Lending Act, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

  • Bachelor's Degree or equivalent
  • Minimum 7 years of lending, compliance, and regulatory reporting.
  • Minimum 5 years of financial services experience

Additional Qualifications

  • Advance knowledge in mortgage oringination compliance (highly preferred)
  • Advanced knowledge of banking compliance laws and regulations, as related to mortgage lending, and mortgage banking operations (Examples include but are not limited to: ECOA/Regulation B, FCRA , Flood Disaster Protection Act, Truth in Savings Act, SCRA, HMDA, RESPA, TILA, Regulation O, Regulation W.

  • Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate issues to appropriate levels of management.

  • Ability to interact with federal regulatory agencies.

  • Ability to operate effectively in a fast-paced environment.

  • Excellent organizational and analytical skills.

  • Ability to communicate clearly and professionally with all levels of an organization.

  • Excellent written and verbal communications skills.

  • Effective interpersonal skills.

  • Excellent time management skills and be accustomed to working with deadlines.

  • Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus.

  • Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs.

  • For Banking Compliance related roles, Certified Compliance Risk Manager (CRCM) or Certified Mortgage Compliance Professional (CMCP) Preferred.

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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#CR-JR

Posted 2026-02-25

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