Recall Coordinator

Bethany Medical
High Point, NC

Recall Coordinator

“The Largest Established Independent Multi-Specialty Group in Central North Carolina is Seeking a Recall Coordinator to join our Team!”

VOTED “BUSINESS OF THE YEAR” 2018

VOTED ONE OF THE “FASTEST GROWING COMPANIES IN THE TRIAD” 2019, 2020, 2021, 2022

Our mission at Bethany Medical is to provide excellent care through a Multi-Specialty approach from prevention to intervention of potentially life-threatening health problems.

Bethany Medical, an established Independent Multi-Specialty Practice located in Greensboro, High Point, Winston Salem, Jamestown, Kernersville, North Wilkesboro, and Mt. Airy is seeking a Recall Coordinator to join our Team!

Job Description
  • Contact patients who have fallen out of care to return to Bethany Medical.
  • Discusses treatment history/plan with patients and answer questions and concerns.
  • Maintains an accurate log of call activity, including initial and follow-up calls, appointments scheduled, booked production, call outcomes, and reasons for non-engagement.
  • Works closely with the offices to ensure patients are scheduled according to office guidelines.
  • Notify office staff of special appointments made, including VIP patient appointments.
  • Process and distribute weekly recall error reports to Dept. Heads and guide inputting recall dates as needed.
  • Communicate regularly with management and staff.
  • Confirm and update all customer information and appointment notes in the system database.
  • Meet the minimum quota of outbound calls per day.
  • Creates an environment that promotes Bethany Medical.

Education
  • High School diploma or equivalent


Bethany Medical offers a full benefits package to include:

  • Employee Medical/Dental/Vision insurance. Family coverage is available at a discounted rate.
  • Employee Life Insurance
  • Employee Short Term Disability
  • Generous PTO
  • Paid Holidays
  • 401k Plan with company matching.

About Bethany Medical:

Bethany Medical is the largest independent established multi-specialty group in Central North Carolina, serving the Triad and surrounding communities for over 38 years. Bethany Medical is open 7 days a week, with 16 practices in Greensboro, Winston-Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt Airy, North Carolina. We have grown to provide the facilities, staff, and support to offer urgent care, primary care, diagnostic testing, outpatient ancillary, and specialty care services onsite. Bethany Medical is staffed with board-certified physicians and providers representing 16 medical specialties. Practice staff members are known for treating each patient with prompt, personalized care and attention. Bethany Medical employs over 60 providers and over 550 employees.

About the Triad:

The Triad area includes Greensboro (the Third Largest City in NC), Winston-Salem, High Point, and the surrounding area. The Triad is centrally located in NC with a population of 2.1 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts, entertainment, recreation, shopping, and hundreds of restaurants. The Triad is home to 85 colleges and universities, including Wake Forest University, High Point University, UNC-Greensboro, NC A&T, Guilford College, Bennett College, and Greensboro College.

#102

Posted 2026-02-26

Recommended Jobs

Field coordinator

Quality Service Today Plumbing & Septic
Mebane, NC

About Us At Quality Service Today, we're more than just a team of skilled professionals - we're your friendly neighborhood problem solvers! Join us in providing top-notch Customer service with a…

View Details
Posted 2025-12-01

Director, Prototype & Pre-Series Management

Scout Motors Inc.
North Carolina

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugg…

View Details
Posted 2026-02-06

Pharma Sales Detail Rep

Innovativ Pharma, Inc.
Wilmington, NC

We are a diverse and fast growing pharmaceutical company that is committed to focusing on patient health while delivering consistently high performance. Our  Pharmaceutical Sales Rep team provides th…

View Details
Posted 2026-01-15

Financial Analyst

Rutherford County, NC

Kforce's client, a global publicly traded company, seeks a Financial Analyst in Rutherford, NJ. This role will be 3 days in the office & 2 days remote. It is commutable by mass transit from NYC. This …

View Details
Posted 2026-01-26

CDL-A Truck Driver Recent Graduates and Experienced

10-4 Logistics USA
Charlotte, NC

Position summary: Seeking Class A (CDL-A) drivers to operate regional dry-van routes with predictable freight and structured schedules. The role includes paid mentor-led in-cab training and operation…

View Details
Posted 2025-11-20

IT Project Manager, AI

Scout Motors Inc.
North Carolina

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugg…

View Details
Posted 2026-02-17

Security Systems Technician

Raleigh, NC

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds.  We are i mproving how we live, …

View Details
Posted 2026-02-24

General Manager

The Lodge Tavern & Tap
Concord, NC

If you’re looking for comfort, adventure, and the right amount of laid-back fun, look no further than The Lodge Tavern & Tap. Located in Downtown Belmont, North Carolina, The Lodge’s eclectic menu foc…

View Details
Posted 2026-01-04

Maintenance Technician II -Embassy Suites Uptown Charlotte

CMC Hotels
Charlotte, NC

Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The grow…

View Details
Posted 2026-01-28

Account Manager - High Point

City Wide Facility Solutions
High Point, NC

City Wide Facility Solutions is seeking a highly motivated Facility Solutions Manager to join our team in High Point! As the leading management company in the building maintenance industry, we strive…

View Details
Posted 2025-04-16