Operations, HR & Bookkeeping Support

Job Description

Job Description

Office Manager – Lead Operations, HR, and Bookkeeping for a Premier Restoration Facility

Job Overview:

• Company: Double Hung LLC.

• Salary/Pay Rate: $65,000 – $78,000 per year.

• Location: Greensboro, NC.

• Job/Employment Type: Full-Time.

• Schedule: Monday – Friday, 7:00 AM – 4:00 PM.

• Mandatory Licenses & Certifications: None Required.

The Opportunity: You will serve as the internal operations backbone for our Greensboro facility, providing the structure and oversight necessary to keep our business running efficiently behind the scenes. This is a high-impact, hands-on role where you will manage the intersection of facility administration, HR coordination, and bookkeeping support. We are seeking a seasoned professional ready to step in, identify process gaps, and lead the administrative health of a growing craft-trades leader.

How You Will Make an Impact:

• Manage daily office operations across our 25,000 sq. ft. facility to ensure a highly organized and functioning professional environment.

• Coordinate critical vendor relationships, including IT services, building maintenance, and equipment providers to ensure zero operational downtime.

• Support HR functions by managing onboarding logistics, benefits administration, and personnel file compliance with absolute discretion.

• Execute bookkeeping support through precise AP/AR coordination, expense reporting, and consistent communication with accounting partners.

• Maintain essential insurance and compliance documentation, including certificates of insurance, license renewals, and registration filings.

• Oversee comprehensive digital and paper records management to ensure document retention and organized recordkeeping practices.

• Identify and resolve internal process gaps by creating consistent administrative workflows between leadership and the shop floor.

Required Qualifications & Experience:

• Demonstrated experience running office operations for a small-to-mid-size company, ideally with 50–100 employees.

• Proven track record in HR coordination, bookkeeping support, vendor management, and facility administration.

• High level of professional discretion when handling sensitive personnel, financial, and legal information.

• Strong organizational skills with a history of creating systems that improve detail tracking and follow-through.

• Comfort working within a physical operations environment, such as craft trades, construction, or manufacturing.

• Proficiency in managing digital files, spreadsheets, and complex administrative software systems.

Preferred Qualifications & Experience:

• Background in construction, AEC, specialty contracting, or manufacturing environments.

• Familiarity with industry compliance, including Workers’ Compensation, OSHA documentation, or lien waivers.

• Experience supporting a CFO, Controller, or working within QuickBooks and similar accounting platforms.

• Bilingual English/Spanish skills are a significant advantage for this role.

Compensation & Benefits:

• Weekly pay cycle for consistent financial stability.

• Comprehensive medical, dental, and vision insurance plans.

• Health Savings Account (HSA) and Retirement Savings Program.

• Paid Time Off including vacation, holidays, and sick days.

• Life and disability insurance coverage.

• Smartphone and tablet tech package provided for professional use.

• Access to paid training, certifications, and formal mentorship programs.

• Company outings and team-building events.

About Us : Approaching our 30th year, Double Hung LLC is a leader in historic window restoration and preservation, working on prestigious residential, commercial, and federal projects. We combine traditional techniques with modern execution to honor the legacy of historic architecture through dedicated craftsmanship.

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Double Hung LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.