Drug Study Clinical Intake Specialist

Job Description

Job Description

Job Title: Drug Study Clinical Intake Specialist - Certified Medical Assistant

FLSA Status: Non-exempt

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

Full Time/Part Time roles based at our Greenville location. Monday-Friday, 8:00am-5:000pm. Early and late hours required. Overtime may be required to ensure patients are taken care of, tasks are completed, and calls are returned in a timely manner.

Supervision Received: Reports to Clinical Supervisor; Location Manage; Director of Operations

Supervision Exercised: None

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and dexterity and eye-hand coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure of body fluids.

Typical Working Conditions : Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.

About the role: The Certified Nursing Assistant/Nursing Assistant/Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Nursing Assistants/Medical Assistant provide direct patient care for and treats patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse or Supervising Manager.

Responsibilities : This list may not include all the duties assigned)

• Serving as an assistant to the site Study Coordinators of the Research Department.
• Responsible for helping in the successful enrollment of all clinical trials.
• Assisting with patient appointments such as collecting vital signs, ECGs, preparing patients rooms and collecting and processing biological samples.
• Entering data into databases, and maintaining accurate records
• Verifying and making patients appointments
• Assisting with the study data entry and case report from completion, maintain appropriate source documentation and study binders, help with monitoring visits and regulatory filing.
• Assisting in query resolution and other necessary sponsor and IRB correspondence, providing exceptional multi-tasking skill in all clinical areas.
• Understanding of research protocols and procedures necessary for carrying out research activities accurately and effectively. Ensuring compliance with study protocols, regulatory guidelines, and ethical standards.

Other Duties:

• Maintains patient confidentiality.
• Keep management informed of high-risk situations.
• Demonstrate appropriate use in cleaning of equipment.
• Practice infection control, following OSHA guidelines and office policy.
• Maintain Nursing Assistant certification and or recertification. If not certified at the time of employment, will have 90 days to complete certification or employment will be terminated.
• Maintain CPR certification.
• Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East.
• Adheres to department and office policies.

Candidate requirements: Graduate of Clinica Assistant or Nursing Assistant program is required. Prior healthcare experience required. Job experience may be substituted in lieu of the educational requirement.

• Exposure in electronic medical records (EMR/HER) software required.
• Professional demeanor and recognition of privacy for patients and families.
• Strong ability written and verbal communication skills and ability to communicate and interact professionally with others.
• Ability to listen.
• Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English.
• Ability to spell, proofread and edit written text.

Affirmative Action/EEO statement

Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email [email protected].

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.