Tech Business Analyst

Job Description

Job Description

Role Summary

The Technical Business Analyst drives business and data solutions across enterprise systems. This role operates at the intersection of business operations, application delivery, and data-driven initiatives, including AI-enabled use cases.

This position carries equal responsibility for solution definition, project execution, quality and governance validation, and AI/data-related initiatives. The role works closely with IT leadership to implement future-forward applications and processes while ensuring that core business operations remain stable and well supported.

The role requires a structured, detail-oriented individual who can lead assigned solution initiatives without direct authority over developers.

Key Responsibilities

• Partner with IT leadership and development teams to implement new applications and process improvements aligned with business goals.
• Drive AI-related initiatives through content development, use-case definition, and output validation.
• Validate data outputs, ETL processes, and reports for accuracy and business alignment.
• Lead business requirements gathering, documentation, and traceability from concept through delivery.
• Coordinate project activities, including task tracking, dependencies, schedules, and stakeholder communication.
• Define and execute quality processes, including test plans, UAT coordination, and defect management.
• Ensure changes align with governance standards, controls, and audit expectations.
• Support production systems by assisting with issue analysis, validation, and documentation updates.
• Produce and maintain standard business and operational reports.

Required Qualifications

Education / Experience

• Bachelor’s degree in information systems, Business, or equivalent experience.
• 5+ years as a Project Manager, Software Implementer, or Business Analyst working between IT and business teams.
• Demonstrated experience leading cross-functional work without direct authority.

Core Skills (Required)

• Business requirements and traceability
• Project coordination and delivery tracking
• QA and UAT leadership
• Data validation and reconciliation
• Strong documentation and communication
• Working knowledge of SQL or reporting tools
• Understanding of governance, controls, and change management

Preferred / Plus

• Experience supporting AI or automation initiatives
• Exposure to data warehouses or ETL processes
• Familiarity with IBM i or ERP environments
• Experience with Agile or hybrid delivery models
• Experience with BI tools (Power BI, Tableau, etc.)

Personal Attributes

• Able to drive outcomes through influence rather than authority
• Organized and execution-focused
• Comfortable balancing operational support with forward-looking initiatives
• Clear communicator with technical and non-technical stakeholders
• Strong sense of ownership and accountability

Work Conditions

• Occasional evening or weekend work during major releases
• Office-based work with standard computer equipment
• Some travel may be required