Customer Service Representative

Job Description

Job Description

Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking an experienced candidate who possesses a positive attitude to fill a HVAC Customer Service Representative position in our Rocky Mount, NC branch. Familiarity with home improvement products and HVAC experience are both a plus. The ideal candidate should have strong skills in maintaining excellent customer interfaces, a solid understanding of HVAC systems, and a commitment to delivering a positive customer experience.

Blevins, Inc. is a private and family-owned company. We are headquartered in Nashville, TN and currently operate 14 branches located nationwide. We have provided manufactured housing, storage, mobile office and related building industries with home essentials, construction products and coordinated installation services for over 50 years. Blevins is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills an important role. Our Purpose: Connecting People with Products that Enhance Homes.

Pleasant working conditions, with bonus potential and other benefits.

Monday - Friday, 8:00 am - 5:00 pm

Primary responsibilities include:

• Utilizing provided reports to enhance inside sales
• Maintaining an established customer base through weekly calls and emails
• Handling order entry and quote preparation
• Working hand in hand with Outside Sales force

Our Employees Enjoy:

• A Competitive Hourly Rate
• Benefits Package: Medical/Dental/Vision, 401(k) Plan
• Paid Holidays, Vacation, and Paid Sick Days
• Opportunities for Training
• Annual Bonus Potential after one year of employment
• Annual Potential 401k Profit Sharing Benefits after one year of employment

Requirements

• Familiarity with home improvement products is a plus.
• HVAC experience is required
• High School or equivalent education
• Strong work ethic and a positive attitude
• Basic PC skills required, including proficiency in MS Office and internet applications
• Great organizational skills required
• Professional phone etiquette skills a must
• Data Entry skills required
• Ability to consistently maintain orderly paperwork

EOE M/F/V/D