Customer Service Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Competitive salary
- Training & development
As a {Customer Service Representative}} you will demonstrate exceptional customer service experience that reinforces and strengthens customer relationships and the continued growth of a successful insurance agency. Your attention to detail, customer service skills, and the desire to help people make you an ideal fit. *We are currently seeking active P&C Licensed candidates with previous insurance sales or service experience. ** We will consider unlicensed candidates If the candidate is motivated, a self-starter, and gifted with the ability to quickly grasp and understand new information or skills. Successfully obtaining NC Property and Casualty insurance license would be a non-negotiable and mandatory requirement. Consistent Hours available with no evening hours or weekends. Compensation is based on personal knowledge, skills and experience. RESPONSIBILITIES:
- Timely respond and answer customer inquiries and provide policy information.
- Assist customers and prospects with policy quotes, changes and updates.
- Maintain accurate digital notes and records of all customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask efficiently.
- Previous customer service experience preferred.
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