House Person

Primo Investments LLC
Charlotte, NC

Job Description

Job Description

Job Title: House Person
Department: Housekeeping
Reports To: Executive Housekeeper / Housekeeping Supervisor

Position Summary:
The House Person supports the housekeeping team by maintaining cleanliness in public areas, assisting with room preparation, and ensuring supplies and linens are stocked and distributed. This role helps create a clean, safe, and welcoming environment for guests and team members.

Key Responsibilities:

  • Maintain cleanliness of all public areas, including lobbies, hallways, elevators, restrooms, stairwells, and outdoor spaces.

  • Deliver and retrieve linens, amenities, and supplies to/from guest floors and storage areas.

  • Assist room attendants with removing soiled linens, trash, and cleaning supplies from guestrooms.

  • Respond promptly to housekeeping and guest requests, including delivering extra amenities or assisting with special setups.

  • Keep storage closets, carts, and work areas organized and stocked.

  • Perform deep cleaning tasks as assigned (e.g., carpet shampooing, floor scrubbing, window washing).

  • Report maintenance issues or safety hazards to the supervisor immediately.

  • Follow all safety and sanitation policies, including proper use of cleaning chemicals and equipment.

  • Assist other departments when necessary to ensure guest satisfaction.

Qualifications:

  • Previous hotel or janitorial experience preferred, but not required—training provided.

  • Ability to lift, push, and pull up to 50 lbs and stand/walk for extended periods.

  • Strong attention to detail and ability to follow instructions.

  • Friendly, professional demeanor with a focus on guest service.

  • Flexible schedule, including weekends and holidays.

Working Conditions:

  • Frequent standing, walking, bending, and lifting.

  • Exposure to cleaning chemicals and varying temperatures.

Benefits (if applicable):

  • Competitive hourly wage

  • Paid time off

  • Employee discounts on rooms and services

  • Opportunities for advancement within the hotel

Posted 2026-07-11

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