2026 Rides Supervisor - Enhance guest experiences through safety and service leadership (MARVIN)
The Supervisor of Ride Operations is responsible for ensuring that the Ride Operations Department maintains a professional atmosphere and ensures the standards of safety and guest service are being upheld by direct and indirect reports. Makes regular field visits to monitor employee performance and policy compliance and resolving various operational issues.
Responsibilities:
- Ensures the safety of our guests and employees by ensuring that all employees are operating according to the policies and procedures outlined in the Standard Operating Procedures manual; directs employee actions during emergency
situations and resolves operational concerns. - Supervises daily work performance of Ride Operators; provides coaching and counseling regarding performance and disciplinary situations; provides credible input into discipline, promotion, demotion and termination
decisions; prepares and conducts job performance evaluations for direct and indirect reports. - Ensures guest satisfaction by responding and resolving guest concerns quickly, coordinating other departments' actions that can impact Ride Operations, and making decisions that resolve issues that arise in the daily operation.
- Makes daily downward adjustments and recommendations for upward adjustments to labor levels based on attendance and sales to meet cost center specific goals.
- Reviews daily, weekly, and monthly department paperwork and reports.
- Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including
initiating guest interactions, answering questions and giving directions.
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Carowinds.
- Availability to include some weekdays, weekends, evenings, and holidays.
Recommended Jobs
Custodian II
Custodian II (Bus Driver) UNION COUNTY COMMUNITY ACTION, INC. Hiring Location - Hamlet, Richmond County, NC Program- Head Start/Early Head Start/NC PreK Reports to: Site Manager FS…
Certified Nursing Assistant (CNA)
About Us : Signature HealthCARE of Chapel Hill is a 108-bed facility that offers a wide array of services from short-term rehabilitation to traditional long-term care. It is our mission as a family-…
Server Hardware Technician - Charlotte NC
Job Description Job Description Connection has a fantastic opportunity through our Technical Staffing division for a Server Hardware Technician in Charlotte, NC. This is a full-time remote positi…
Strategic Project Engineering Manager
Job Title: Strategic Project Engineering Manager Location: NC or VA Salary: $125K – 155K plus bonus Job Summary of the Strategic Project Engineering Manager: Looking to hire a Strategic Pr…
Night Manager Greensboro
Night Managers (NM) are supervisors, coaches, and detailed (white glove) inspectors. Your first priority will be to ensure all scopes of work are executed in the buildings you are responsible for. yo…
Maintenance Tech
Job Description Job Description Salary: We are seeking a dependable and motivated Maintenance Technician to join our team. The primary purpose of this role is to complete work orders, preventi…
Class A Drivers paid weekly General Freight Over the Road
Over-the-Road Position – $1,400 to $1,600 per week Employment Type: Full-Time Vision Truck Line an Equal Employment Opportunity employer (EEO) Job Description Compensation: $1400 to $…
Travel customer representative
About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to …
Sales Agent
Job Description Are you a competitive, results-driven sales professional looking to build a high-earning career in real estate? Our local Weichert franchised company is seeking motivated Real Estate …
Part-Time Driver
Job Description Job Description Part-Time Driver Reports To: Facilities & Fleet Manager Schedule: Monday–Friday | Split Shift | 15 hours per week Pay: $10-$12 per hour Come Join…