Quality Engineer
Shawmut Corporation
Burlington, NC
Description The Quality Engineer will be a pivotal member of the Quality team, ensuring the highest standards of product quality and customer satisfaction in a dynamic manufacturing environment. This role is critical in driving root cause analysis, implementing corrective actions, and coordinating process improvements across departments. The Quality Engineer will take ownership of quality issues, working closely with internal teams and external customers to address concerns and prevent recurrences. Spending significant time on the production floor, this individual will lead problem-solving initiatives, analyze data, and refine quality systems. This position is ideal for a proactive, detail-oriented professional who thrives in a fast-paced, team-oriented setting and is eager to contribute to the continued success of our operations. Responsibilities
- Monitor and analyze quality metrics, such as defect rates and nonconformities, to identify trends and drive improvements in product quality.
- Collaborate with production and engineering teams to ensure process setups and product specifications meet quality standards and customer expectations.
- Lead root cause analysis and corrective action initiatives for internal and external quality issues, ensuring timely resolution and prevention of recurrence.
- Develop and implement quality improvement projects, focusing on error-proofing, process optimization, and reducing customer complaints.
- Utilize statistical process control (SPC) and data analysis tools to provide real-time feedback on quality performance and process stability.
- Participate in cross-functional quality meetings to discuss ongoing issues and collaborate on solutions to improve product quality and process reliability.
- Support new product development by reviewing quality requirements and conducting risk assessments, such as PFMEA, before production launch.
- Create, update, and maintain quality documentation, including control plans, inspection instructions, and audit reports, to ensure compliance with regulatory standards.
- Train and mentor production staff and quality technicians on quality procedures, problem-solving techniques, and the use of quality tools and systems.
- Communicate effectively with customers regarding quality issues, providing regular updates on root cause findings, corrective actions, and preventive measures.
- Bachelor’s degree in Engineering or a related scientific discipline preferred.
- 3-5 years of quality engineering experience required; experience in the automotive or textile industries preferred.
- Proven track record in root cause analysis and implementing effective corrective actions.
- Strong understanding of quality systems and methodologies, including PFMEA, control plans, and SPC.
- Familiarity with ISO 9001 and IATF16949 standards, including experience conducting internal audits.
- Excellent communication skills, both written and verbal, to effectively interface with customers, suppliers, and cross-functional teams.
- Demonstrated problem-solving abilities and the capability to manage multiple priorities in a fast-paced environment.
- Strong organizational skills and attention to detail, with the ability to develop and maintain accurate quality documentation.
- Ability to interpret data and drive data-based decision-making, along with proficiency in data analysis tools, such as Minitab or JMP a plus.
- Certification in quality engineering (CQE) or internal auditing is a plus.
- Competitive wage structure reflective of current market trends.
- Medical, dental, and vision coverage options through Blue Cross Blue Shield of Massachusetts (BCBS) and EyeMed
- Health savings accounts (HSA) and flexible spending accounts (FSA)
- Company-paid basic life and AD&D insurance
- Short-term and long-term disability coverage
- Employee assistance and wellness programs
- 401(k) Retirement Savings Plan
Posted 2025-12-18
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