Retail Associate

Charlotte, NC
We are seeking dedicated Client Relations Associates to join our team in Paoli. As the first point of contact for our retail investors, you will be much more than a customer service professional; you will be a technical subject matter expert providing foundational support for various investment needs. This role includes comprehensive paid training to help you develop a deep understanding of funds and the financial services industry

salary: $22 - $23 per hour
shift: First
work hours: 9:30 AM - 6 PM
education: High School

Responsibilities

Responsibilities

  • Handle high-volume inbound calls to assist clients with their investment needs, including account questions and monetary transactions.
  • Maintain a strong understanding of various investment account types—such as IRAs, Individual accounts, and Trusts—and the regulations that govern them.
  • Provide clear guidance to clients navigating complex financial challenges, utilizing internal resources and virtual libraries to ensure accuracy
Requirment

  • Exceptional phone etiquette and the ability to explain complex financial information in a clear, relatable manner.
  • Ability to thrive in a fast-paced environment where solving problems for investors is the primary goal

Skills
  • Financial Statements
Qualifications
  • Years of experience: 0 years
  • Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Posted 2026-03-17

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