KYC Quality Assurance - Analytics Solutions Associate

Job Description

Come join our dynamic Know Your Customer (KYC) Quality Assurance (QA) Data and Analytics Team to support and implement our efforts in ensuring compliance, data reporting.

As an Analytics Solutions Associate at JP Morgan Chase, you will design, implement, and maintain programmatic frameworks to support KYC QA testing and quality reviews, including building Python-based automation tools and applying statistical techniques to support QA conclusions. You will integrate data from internal systems and APIs, partner with QA leads and risk managers to identify control gaps, and drive continuous improvement of QA processes through automation and standardization. Additionally, you will perform data quality checks, produce clear documentation for audit and regulatory review, and support governance processes by interfacing with compliance and legal teams.

Job Responsibilities :

• Design, implement, and maintain programmatic frameworks to support KYC QA testing and quality reviews
• Build Python-based automation tools to generate samples, validate inputs, track coverage, and document methodology
• Apply statistical techniques (e.g., confidence intervals, error rates, stratified sampling) to support QA conclusions
• Integrate data from internal systems and APIs to support sampling, testing, and workflow automation
• Partner with QA leads, risk managers, and operations teams to identify control gaps and translate testing requirements into analytical solutions
• Drive continuous improvement of QA processes through automation and standardization
• Perform data quality checks and exception analysis to ensure outputs are accurate and defensible
• Produce clear documentation of sampling logic, assumptions, and methodologies for audit and regulatory review
• Support governance processes by interfacing with AI risk, compliance, and legal teams, and managing required documentation and forms

Required Qualifications, Capabilities and Skills:

• Bachelor’s degree in Computer Science, Economics, Statistics, Mathematics, or a related quantitative field
• Experience in analytics, QA analytics, risk, controls, or operations analytics
• Adaptability and willingness to shift focus as business priorities and automation needs change
• Intermediate Python programming skills, including scripting and data manipulation
• Intermediate knowledge of statistics, particularly sampling methodologies and error measurement
• Experience working with APIs or structured data feeds
• Familiarity with IDE-based development environments (e.g., VS Code, PyCharm)
• Basic UNIX/Linux command line skills
• Strong attention to detail and comfort working in controlled, highly regulated environments
• Ability to explain analytical approaches clearly to non-technical stakeholders

Preferred Qualifications, Capabilities and Skills:

• Exposure to Generative AI use cases for automation, documentation, or workflow efficiency
• Familiarity with SQL for querying large datasets
• Experience with Apache Spark for distributed data processing
• Familiarity with Databricks or similar cloud-based analytics platforms
• Exposure to machine learning concepts or frameworks, particularly as they relate to anomaly detection or classification
• Experience documenting analytical methodologies for audit, risk, or regulatory review

This position is not eligible for visa sponsorship.

This position is in-office 5 days a week.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.