Business Analysis Associate II

JPMorganChase
Wilmington, NC
Job Description

Join JPMorgan Chase as a Business Analysis Associate II and play a crucial role in optimizing our credit card application systems through innovative test data creation and automation strategies. Collaborate with diverse teams to drive efficiency and support key initiatives, all while expanding your creative skills in a supportive environment. If you're passionate about enhancing efficiency and contributing to strategic decision-making, we invite you to advance your career with us while making a significant impact on our mission.

As a Business Analysis Associate II within JPMorganChase, you will analyze and create test account data for user acceptance testing of credit card applications. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

Job Responsibilities

  • Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department.
  • Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies.
  • Create and manage test account data that will be used in UAT, ensuring it is comprehensive and covers all necessary testing scenarios.
  • Ensure that the test data accurately simulates real-world conditions to effectively test the credit card application systems.
  • Utilize macros and API automation to efficiently build and condition test data, reducing manual effort and increasing accuracy.
  • Communicate effectively with team members to facilitate smooth testing processes and address any data-related issues.
  • Maintain clear records of test data and any changes made during the testing process to ensure traceability and accountability.

Required Qualifications, Capabilities, And Skills

  • Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization.
  • Provide quality service to customers through continuous communication.
  • Strong understanding of credit card data structures and processing.
  • Proficiency in using macros and API automation for building and conditioning test data.
  • Excellent verbal and written communication skills, with the ability to communicate effectively on both a technical and business level.
  • Strong attention to detail and ability to analyze detailed business requirements.
  • Ability to raise questions and seek resolution to outstanding clarifications required for test case identification.

Preferred Qualifications, Capabilities, And Skills

  • Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
  • Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives.
  • Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes.
  • Experience with database management systems (e.g., SQL, Oracle).
  • Experience in agile development environments.
  • Automation skills are helpful but not required.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Posted 2025-08-29

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