Field Engineer

Requisition Number: 70753

The company built on breakthroughs. ​ 
Join us.​ 

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​ 

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​ 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​  

​Come break through with us. 

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Scope of Position:

Field Engineer(s) provide on-site and remote technical assistance globally to both internal and external customers and support field projects, training classes, corporate owned manufacturing facilities, Product Line Management, and Commercial Sales and Marketing.

Day to Day Responsibilities:

• Master optical test and splice equipment and procedures required to perform work you're leading.
• Travel to customer sites to install, test, and document fiber optic communication systems.
• Perform as a Project Leader with the responsibility for coordinating and executing all facets of a fiber optic network installation.
• Instruct fiber optic training courses at various Corning locations, regional locations, and at customer sites.
• Provide technical assistance to internal and external customers via the Technical Support Line.
• Provide on-site technical assistance and solving problems for various Corning customers at various locations.
• Complete on-site investigations of potential product issues raised by customers.
• Act as the primary means of field remediation to resolve quality issues at customer sites.
• Conduct product evaluations on both Corning and competitor products.
• Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing.
• Provide recommendations to Sales, Manufacturing and Field Engineering to solve quality and/or field related problems.
• Coordinate project and support-related travel and logistical activities and plans as assigned.
• Travel to manufacturing facilities when needed to share technical knowledge of product deficiencies witnessed in the field.
• Provide global technical support of HSDC’s.

Required Education:

• Bachelor of Science Degree in a technical field from a recognized college or university.
• Will consider degree in Physics, Math, Computer Science, or similar subject areas.
• Prefer degree in Engineering degrees in; Electrical, Mechanical, Chemical, Civil or similar subject areas.

Desired Experience:

• Technical writing ability, with emphasis on effective presentation of detailed concepts.
• Knowledge of construction and project planning procedures.
• Some related work experience and/or military background in telecommunications.
• Prior supervisory / functional management experience – or – training.
• Fluent Language Skills in Spanish, French or Portuguese (written and spoken) a plus.

Additional Requirements:

• Must be willing to remain in this position for a minimum of two years.

This position does not support immigration sponsorship.

The range for this position is $60,410.00 - $83,065.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

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A job that shapes a life. 

Corning offers you the total package. 

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one

• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions. 
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
• Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well – when Corning wins, we all win.    
• Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors. 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [email protected] .