Facility Manager

JOB DESCRIPTION:


Onsite Position:


This position leads support of the maintenance, facility condition assessment, and physical assets of small retail banks. In addition to ensuring regulatory compliance, documenting building conditions, and improving operational efficiency.

• Facility Support - Oversees maintenance and repairs efforts towards the functionality of Bank facilities. Dispatches and ensures timely completion of work order requests. Manages preventative maintenance activities and schedule to minimize disruption in business operations. Performs facilities inspections, provides reports, and develops effective asset management strategies. Aids execution of department projects including major works, renovations, capital improvements, relocations, mergers, acquisitions, and other special initiatives. Assists with emergency preparedness plans, standard operating procedures, and playbooks. Provides guidance and expertise to all activities, leading on facility projects and serving as a resource on complex matters.
• Facility Service - Develops relationships with clients, business partners, and vendors to facilitate excellent service delivery and achieve high customer satisfaction ratings. Monitors internal service level standards and key performance indicator metrics. Proposes and implements solutions to address any service or performance deficiencies.
• Vendor Management - Manages vendors including effective work order communications, invoice management, performance & accountability monitoring, network optimization recommendations, and vendor procurement activities. Facilitates methods of measuring vendor performance.
• Budget Planning - Provides development and oversight of capital and expense budgets, including business case recommendations for proposed major expenditures or budget variances. Reports on budget performance and plan versus actual variations. Identifies cost savings and cost reduction opportunities.

Qualifications:

• Bachelor's Degree and 6 years of experience in Corporate Real Estate Facilities/Property Management OR High School Diploma or GED and 10 years of experience in Corporate Real Estate Facilities/Property Management
• 10 years of experience in facilities condition assessments, asset management, capital planning, infrastructure operations, or related field.
• Strong interpersonal, written, and verbal communication skills, with an ability to balance partnership with accountability.
• Strong experience performing site inspections, facilities condition assessments, and identifying code or compliance risks.
• Familiarity with FCA methodology, project planning, and construction document review.
• Proficiency with asset tracking platforms (e.g., MCIM) and CMMS systems (Service Channel strongly preferred).
• Strong working knowledge of commercial building systems (HVAC, roofing, electrical, and plumbing), ability to read technical scope, code compliance, and real estate contracts.
• Ability to manage across a geographically dispersed portfolio, including 50% travel across time zones.
• Strong analytical skills and ability to lead root cause investigations tied to maintenance and reliability.
• Ability to clearly communicate across internal teams, vendors, and senior leadership.

Required/Desired Skills