Host
- Answer incoming telephone calls in a prompt and professional manner.
- Possess the knowledge of the POS system to ring sales.
- Practices complete guest service by greeting and welcoming guests.
- Possesses knowledge of food, beverages, and merchandise served.
- Able to properly set tables.
- Understands mechanics of service and can arrange tables for large parties.
- Maintains dining room, entrance (interior & exterior) restaurant throughout shift.
- Ensures that there are plenty of clean menus for service period.
- Appears and acts in a professional manner.
- Checks with manager to assure see if there are any large parties.
- Make sure server is aware when they have a table.
- Maintain the cleanliness of the dining room, entrance, bathrooms and menus are kept clean throughout operations.
- Each guest should be greeted upon entrance and thanked as they exit.
- Assist in cleaning and resetting of tables when necessary.
- Performs additional responsibilities, although not detailed, as requested by a manager at any time.
- Maintain Merchandise Showcase as needed
- Clean and neat appearance
- Able to report to work as scheduled
- Process strong customer service skills, ability to work in a fast paced team oriented environment
- Must be able to communicate clearly
- Ability to stand for prolonged periods
- Ability to lift up to 20 pounds occasionally
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