Front Desk Associate- Seasonal PT

Job Description

Job Description

Do you have outstanding customer service skills combined with a high level of attention to detail and excellent organizational skills? Do you thrive in a fast-paced team environment?

If so, you might be a great fit for a Part Time Seasonal Ranger role on our Guest Relations team! The Museum of Life and Science is one of the top science centers in the country with 84 acres of indoor and outdoor exhibit space that includes homes for butterflies, bears, wolves, and lemurs --right here in Durham.

This is a wonderful opportunity to work in a fun-filled Museum environment. A successful candidate has a keen interest in working with the public, works quickly, efficiently, and enthusiastically in a high-volume environment. The role also requires flexibility and a desire to learn and support our visitors and team members. Our Seasonal positions typically run up to six months. As our full and part time positions come open we love to consider our seasonal team members for those roles.

Responsibilities

• Welcome visitors and provide them with information concerning prices, daily programs, exhibits and events to help facilitate a great experience and foster repeat visits
• Sell admission, memberships and train tickets
• Be proactive in growing the membership base by providing information about the benefits and value of membership, completing membership sales, and processing member data
• Participate in cross-training program for other Guest Relations roles including train station ticket sales, ranger, reservations and group check-in and parking
• Perform regular checks to ensure a clean, welcoming, friendly environment for guests
• Manage daily monetary transactions and accurately complete closed drawer reconciliation
• Be collaborative by assisting across the team with training, shift flexibility and guest support
• Other indoor and outdoor duties as needed

Requirements

• Keen observation skills and desire to be proactive about visitor needs and guest environment
• Attention to detail for accurate processing of admission, membership and ticket sales while maintaining a high standard of service
• Strong interest in engaging children and adults of all ages through curiosity, discovery and inquiry-based learning
• Enthusiastic and engaging attitude towards guests and team members
• Ability to respond appropriately to emergencies with provided training
• Able to work a flexible schedule including Saturday and Sunday plus occasional evenings, and commit to arrive to work on time and follow a schedule
• Physically able to be on one’s feet for up to 8 hours and travel distances of up to one mile on variable terrain
• Valid US driver’s license
• Able to lift up to 30 lbs.

Desired

• Cash handling and sales experience is a plus
• Conversational Spanish is desirable