Marketing Support Coordinator

SERVPRO of Fayetteville
Fayetteville, NC

Job Description

Job Description


Do you love helping people through difficult situations?
Then dont miss your chance to join our Franchise as a Marketing Support Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero !

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.

Summary: Marketing Support Coordinator

Perform all marketing administrative tasks related to quality control data, referral source follow-up, key measurement, scoreboard, and marketing/sales plan updates. Assist in maintaining Franchise web and social sites. Conduct Center of Influence (COI), facility, and key account research. Set up, manage, and participate in Franchise marketing and community involvement events. Perform general marketing duties, such as drafting correspondence, filing, and creating reports/newsletters. Data entry and spreadsheet management. Prospective candidates should have extensive knowledge of Excel, database management, and data entry.

Primary Roles and Responsibilities:

  1. Marketing Support
    1. Spreadsheet management/ Database Management
    2. Database Management
    3. File Completion Assistance
    4. Routes Materials Preparations
    5. RFP & Vendor Approval Support
    6. Supplies and Office Materials
  2. Marketing Administration
    1. Referral Source Follow-up
    2. Assist as directed in maintaining Franchise Web & Social Sites
    3. Priority Response & Weather Monitoring
    4. COI & Facility Research
    5. Key Accounts Target Lists & Research
    6. Manage spreadsheets and input data as required
    7. Assist in data entry in marketing programs such as Workcenter Marketing and Salesforce
  3. Brand & Marketing
    1. Franchise Brand Perception
    2. Newsletter & e-Blast Coordination & Execution
    3. PR Program Coordination & Execution
Benefits:
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Posted 2025-09-26

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