Storage Property Manager
Locations: Bermuda Run (Advance, NC); Clemmons, NC; Hickory Tree (Winston Salem, NC)
Reports to: District Manager Grow Your Career at USA Storage Centers
Are you flexible, reliable, and energized by new challenges? At USA Storage Centers, a brand owned by Highline Storage Partners, we deliver best-in-class service and secure storage solutions to the communities we serve. As a Floater Property Manager , you’ll play a critical role by supporting multiple locations in your region—stepping in wherever coverage is needed and ensuring operational excellence across the board. This unique role combines customer engagement, multi-site operations, and hands-on facility support. If you thrive in dynamic environments and enjoy building relationships while making an impact, we’d love to hear from you! What You’ll Do
Multi-Site Operations & Relief Coverage
- Travel between properties to provide coverage for staffing gaps, busy periods, or special circumstances.
- Adapt quickly to each location’s procedures, customer base, and team dynamics.
- Ensure smooth day-to-day operations and maintain consistent standards across all sites.
- Help customers find the best storage solutions and close sales through in-person and phone interactions.
- Build trust and positive relationships with customers, teammates, and local vendors.
- Deliver an exceptional customer experience in every interaction.
- Process payments and invoices, manage delinquent accounts, and comply with lien laws.
- Support pricing, promotions, and occupancy strategies to maximize revenue.
- Submit timely updates and reports to your Area or District Manager.
- Perform routine site inspections and light maintenance (e.g., cleaning, trash pickup, lock replacements).
- Monitor and manage facility safety and security systems.
- Coordinate with vendors or contractors for larger maintenance needs.
- Share best practices and assist with onboarding or mentoring new team members.
- Uphold The Highline Way by modeling professionalism, teamwork, and strong communication.
- Support additional operational needs as requested by leadership.
Required Skills
- Strong sales, service, and administrative skills.
- Clear, professional communication—written and verbal.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Adaptable self-starter with strong problem-solving skills.
- Ability to work independently in new or changing environments.
- High school diploma or GED required; college coursework a plus.
- Experience in retail, sales, or customer-facing roles preferred.
- Valid driver’s license, auto insurance, and reliable transportation.
- Must pass a background check and drug screening.
- Ability to lift and carry up to 50 lbs.
- Stand for extended periods (up to 8 hours).
- Flexible availability, including Saturdays and occasional overtime.
- Frequent travel between locations (mileage reimbursement provided).
- Competitive hourly pay ($16-$18).
- Supportive, team-first culture.
- Career growth and advancement opportunities.
- A role that makes a real difference across multiple communities.
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