Head of Aftermarket Sales

Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.

Join the home for entrepreneurs!

Your role in our team

• You will develop and execute strategies to grow aftermarket sales (parts, service, and modernization), achieve contribution margin targets, manage the aftermarket sales budget, and approve transactions in line with signing authority guidelines
• Act as the voice of the customer while aligning with company goals; build and maintain strong customer relationships, resolve commercial issues promptly, and ensure thorough review of service agreements and contracts to mitigate risk
• Set clear goals and KPIs for aftermarket sales personnel, monitor performance against targets, analyze results, and implement corrective actions as needed
• Coach and mentor team members, establish training programs focused on aftermarket products and customer service excellence, collaborate with HR on staffing and development, and foster a positive, learning-oriented culture
• You will partner with senior management to define long-term organizational structures that support regional growth and participate in cross-functional projects and initiatives
• Interface across functions to ensure seamless information transfer, consistent customer support, and effective execution of aftermarket initiatives
• Monitor competitor activity, market trends, industry developments, and emerging technologies; implement and optimize CRM systems and reporting tools to track aftermarket performance
• Maintain a clean and safe work environment and demonstrate professionalism, accountability, and a positive attitude in daily operations

Your profile

• You have a bachelor’s degree in Engineering, Business, or a related technical field, with at least five (5) years’ experience in manufacturing or industrial environments and three (3) years of managerial experience or five (5) years in aftermarket/service sales
• Proven leadership skills with the ability to achieve results through others and manage multiple priorities effectively
• Strong customer focus with excellent relationship management, listening, and negotiation skills
• Ability to work independently while demonstrating strategic thinking and planning over a 1–2 year horizon
• You have excellent verbal and written communication, presentation skills, and ability to make persuasive arguments
• Knowledge of aftermarket sales strategies, marketing, and market planning
• Strong organizational, multitasking, and problem-solving abilities
• Proficiency in Microsoft Word, Excel, Outlook, and experience working with Salesforce or similar CRM systems
• Commitment to company values, vision, and continuous professional growth
• Willingness and ability to travel up to 35% annually

Can you find yourself in this profile? Then you are right at Körber. We look forward to talking with you! Körber Xperience (koerber.com)!

Your benefits

• You will work in a modern work environment with open culture towards improvements and new ideas
• You are part of a global operating company with a wide customer basis and a growing business
• You profit from international cooperation within group-expert network to implement corporate wide concepts
• You will work in a team who is focusing on customer requirements
• You will get an attractive compensation package including health, dental, vision insurance and retirement plan

Your working environment at Körber

Join Körber Pharma and you will work in an innovative, friendly and digital environment providing the opportunity to advance your career. Irrespective of whether it is engineering, production or supporting exciting projects – you have the chance to contribute your expertise and make a difference. As part of the team, you contribute to the solution throughout the entire pharma value chain.

Equal employer opportunity

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via [email protected] . We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Disclaimer: The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job advertisement does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status. Please note that the salary information is a general guideline only. Individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.

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Apply now and join our team!

Ready for your next step? Click on ‘ Apply now ’ to get started right away! As long as the position is advertised, you can apply at any time.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

If you have any questions or technical problems, please send us an e-mail to [email protected] . Brenda Suheili Hernandez Nazario is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.