Training Manager

About Communities in Schools:

At Communities In Schools, we are “all-in” for kids. It is our passion-- it is our mission. As the State Office for North Carolina, we deliver CIS programs across the state and we collaborate with local affiliate organizations, to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. Communities In Schools is the nation’s largest dropout prevention organization, serving 1.5 million students in 2,400 sites across the country. We achieve this mission by hiring bright, creative, and innovative team members who have a passion for what we do. At CISNC, we value relationships, collaboration, learning, integrity and commitment.

Position Overview:

Communities In Schools of North Carolina surrounds students with a community of support to help them succeed in school and life. We connect students to caring adults and community resources to help youth overcome barriers that stand between them and a brighter future.

Communities In Schools of North Carolina seeks an experienced Training Manager to lead the development, implementation, and oversight training intended to improve student outcomes and youth well-being across North Carolina. The Training Manager will build the capacity of organizations to deliver evidence-based interventions, including but not limited to: Check and Connect, Restorative Practices, Youth Mental Health First Aid, and Developmental Relationships. The Training Manager will work collaboratively with school districts and Communities In Schools affiliates across North Carolina to ensure high quality implementation and sustainable practice.

The Training Manager is a member of the Network Support Team who drives quality student supports and promotes sustainable and strong affiliate operations. This team deepens the impact of CIS across North Carolina by training, coaching, and providing technical assistance to staff and board members across our network of affiliated organizations.

This position focuses on supporting and implementing trainings and supporting trainers embedded within CIS affiliates and designated school districts. The Training Manager will strengthen the adults who support North Carolina’s youth by building capacity in evidence-based practices across our network. The Training Manager will collaborate closely with the Director of Network Training to ensure maximum impact.

Essential Functions:

• Serve as primary liaison between CISNC and school districts and/or CIS affiliates
• Guide districts and affiliates through readiness assessment process and support action planning
• Build and maintain strong relationships with CIS leaders, district staff and key stakeholders
• Responsible for planning, designing, organizing, implementing, and evaluating training programs used by CIS affiliates and/or designated school districts
• Organize and facilitate training for state-wide evidence-based programs (e.g., Check & Connect, Youth Mental Health First Aid, Restorative Practices, Developmental Relationships), including supporting trainers, when necessary
• Provide technical assistance to districts and affiliates during all phases of implementation
• Develop and coach trainers who deliver training through community of practice, co-facilitation, and/or modeling
• Facilitate problem-solving when implementation challenges arise
• Support districts and affiliates in developing sustainability plans and securing ongoing resources
• Develop and implement data collection systems to track program participation and outcomes
• All other duties as assigned
• Travel: 50%
• Ability to see, hear, speak, and travel
• Must be able to lift 20lbs

Core Competencies

• Student-Centered
• Integrity & Accountability
• Collaboration
• Impact-Driven Excellence
• Respect

Job Specific Competencies

• Adaptability & Flexibility
• Creativity
• Decision-making & Facilitation
• Project Management (Planning & Organizing)
• Relationship Building
• Development & Continual Learning

Required Education/Experience:

• Bachelor’s degree required
• 3 years’ experience in education, school-based student support, program development, and/or community-based organizations
• Experience developing and delivering high-quality training to adult learners preferred
• Proven track record implementing evidence-based interventions with fidelity
• Technologically proficient in all office technology systems including spreadsheets, word processing, email, and Zoom/Teams

Necessary Skills:

• Strong verbal, written and interpersonal communication skills; ability to write clearly and concisely
• Must be self-motivated, well-organized, detail oriented, and able to effectively work independently and within a team framework
• Ability to engage trainees through meaningful activities in-person and virtually
• Strong knowledge of schools, education systems, and student support
• Strong knowledge of adult learning theory
• Sensitivity to and strong concern for the needs of children, youth and their families is required
• Prior experience working with diverse communities is required

The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work.

We are an equal employment opportunity employer and do not discriminate against any person because of race, color, creed, religion, sex, national origin, gender, gender identity, sexual orientation, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment.