Admissions Specialist (Hendersonville Campus)
- Comprehensive healthcare coverage including $0 co-pay for therapist visits with our health insurance plan, promoting access to mental health support.
- 401(k) retirement plan with employer match.
- Paid time off and holidays
- Supportive team environment committed to professional growth and development.
- High School Diploma or GED required. Associate's or Bachelor's degree in a human services or a related field preferred.
- Minimum of two years general office experience, such as, calendar scheduling, filing, insurance verification, scanning and record keeping strongly preferred.
- Experience working with child welfare systems, Mental Health providers, and/or children and families preferred.
- An equivalent combination of education and experience may be considered.
- Admissions Coordination:
- Process referral calls and emails, documenting necessary information accurately.
- Facilitate intake admissions and paperwork with new clients and their legal guardians.
- Collaborate with internal teams to ensure seamless coordination of services.
- Administrative Support:
- Provide front desk support and ensure a welcoming environment for clients and visitors embodying our dedication to child welfare..
- Manage office functions including scheduling, filing, and record-keeping.
- Utilize electronic health record systems for data entry and scanning.
- Customer Service Excellence:
- Demonstrate professionalism and empathy in all interactions with clients and stakeholders.
- Provide external referral information and resources to parents/legal guardians as needed.
- Maintain confidentiality and accuracy in client files and data management.
- Team Collaboration:
- Work closely with supervisors and colleagues to ensure coverage and support in the admissions process.
- Participate in on-call rotations for non-business hours referrals and admissions.
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