Dental Front Desk Coordinator

Dental Front Desk Coordinator Location Charlotte, NC (Provincetowne area) : Overview:

Carolina Periodontics is now hiring a Full Time Dental Front Desk Coordinator in Charlotte, North Carolina.

As a Full Time Dental Front Desk Coordinator , come join our community of collaborative, high-quality clinical, business and operations professionals.

Working at our periodontal and surgical practice offers dental assistants a unique opportunity to be part of a close-knit team where their skills are truly valued and their contributions make a real impact. With a more personal work environment, assistants often gain hands-on experience in advanced procedures, develop strong relationships with patients, and have the chance to grow professionally.

Full Time Dental Front Desk Coordinator Schedule:

Monday through Thursday 7:30am - 5:30pm

To learn more about this established practice:

Full Time Benefits:

• Competitive Compensation dependent upon experience and skills
• Monthly Team Member Incentive Program
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

Responsibilities:

• Welcome and greet patients for positive first impressions
• Patient check in/out
• Coordinating patient payments
• Insurance verification
• Answers incoming calls and managing voicemails
• Scheduling and Confirm appointments
• Treatment plan preparation and presentation
• Confirming patient information and gathering needed patient documentation
• Managing the flow of provider schedules
• Patient & Partner Practice Communications

Qualifications:

• High school diploma required
• Previous 2+ years dental front office experience required
• Experience with insurance verification, payment posting, treatment preparation and presentation
• Experience with dental practice software, Eaglesoft and Denticon preferred
• Microsoft Office Suite experience
• Excellent interpersonal skills
• Customer service oriented
• Reliable and collaborative team member
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.
• Must be familiar with HIPPA and OSHA Compliance.

Equal Employment Opportunity: Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.