Implementation Analyst - Client Technical Onboarding

Join our dynamic team as an Analyst- Client Technical Onboarding (ACTO), where your passion for delivering exceptional client experiences will be nurtured and developed. We are seeking a highly motivated and creative problem solver who is eager to learn and grow within our organization.

As an Implementation Analyst within Global Corporate Banking, you will play a pivotal role in supporting Client Technical Onboarding by managing internal administrative tasks, which will allow the team to focus on enhancing client experiences. You will gain exposure to complex client interactions and collaborate with a diverse range of internal payment partners. Our clients are U.S.-based companies from various markets and industries seeking to implement technical solutions in support of Payments products. This role offers a unique opportunity to develop expertise in the following areas: Develop onboarding project management skills under the guidance of experienced VP-CTOs (Vice President, Client Technical Onboarding), Innovate and explore enhancements in service delivery, Immerse yourself in the global landscape of payments and Understand connectivity and requirements associated with our file-based and API-based Payments products.

Job responsibilities

• Assist in project support across key pillars like creation of Technical SOWs (Scopes of Work), technical product configuration, file validation and testing, and implementing treasury products.
• Handle your own queue of projects.
• Ensure adherence to project methodology and protocols to minimize risk.
• Enhance project support processes and optimize efficiencies.
• Explore creative and innovative ways to enhance project support processes and optimize efficiencies.
• Utilize creative problem-solving and solid decision-making abilities to deliver business-driven results.
• Learn more about payments products and develop soft skills.

Required qualifications, capabilities and skills

• Skills in digital innovation, adoption, and literacy (API, Transmission, Coding, etc.)
• Strong personal and team organizational skills to meet deadlines in a fast-paced environment, with emphasis on time management and attention to detail.
• Proactive and intrinsically motivated.
• Flexible in a dynamic work environment
• Excellent written and verbal communication, adaptable to different audiences.

Final Job Grade and title will be determined at time of offer and may differ from this posting.

Please note this role is not eligible for employer immigration sponsorship

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans