Utility Coordintator

Date Opened: Monday, March 30, 2026 12:00 AM
Close Date: Monday, April 13, 2026 12:00 AM
Department: General Services Department
Salary: $27.61 - $34.51 Commensurate with Experience
Welcome to the City of Charlotte Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

SUMMARY The Utility Coordinator is based in the Construction, Survey and Utility Division of General Services. This position represents the City's interests by coordinating with various utility owners to identify the location of their existing facilities, and progress through the resolution of conflicts between existing utility facilities and the City's proposed Capital Investment Program projects. This position will work closely with private utility company representatives, the City’s project management and design teams, and the City’s construction staff. This is technical and detail-oriented work requiring an understanding of the utility company construction practices used to relocate and install utility facilities, as well as the horizontal infrastructure construction practices that are employed in proposed City projects. In addition, the Utility Coordinator is responsible for not only coordinating with the various utility owners, but will also document all markups, conflicts and resolutions across multiple projects at any given time.
Major Duties and Responsibilities

• Coordinate with various utility owners to determine existing utility locations, advance any relocation efforts and document all correspondence with said utility owners.
• Confers with City staff, external consultants, utility companies, citizens and all other interested parties to establish priorities and manage utility relocations Coordinate with City staff and utility staff to set relocation schedules for the relocation work required on projects.
• Analyze and communicate utility relocation issues and impacts on construction projects to all project stakeholders. Gather, review and maintain utility plans and specifications. Review engineer's and consultant's project plans as they are advanced through the design phase of the project.
• Perform periodic field visits and communicate regularly with utility owners during utility relocation efforts.
• Facilitate resolution of project issues and problems between utility companies and the City.
• Maintain project-specific documentation and schedules to ensure project stakeholders are provided accurate updates.
• Establish and safeguard professional relations with utility representatives and City staff.
• Review cost estimates and invoices related to utility relocations.
• Generate task orders and requisition entries to ensure utility owners are compensated for their work related to the City’s projects.
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Experience in horizontal construction and maintenance projects.
• Proficiency in reading and interpreting construction plans and specifications.
• Understanding of infrastructure construction practices, standard operating procedures and contractor’s means and methods.
• Understanding of utility construction, installation, and maintenance practices and procedures.
• Previous public works and/or utility company experience.
• Knowledge of materials, methods and practices used in various types of roadway, storm water and utility construction.
• Excellent communication skills both verbal and written.
• Ability to work well in a team environment.
• Ability to interact courteously and effectively with the public
• Ability to plan, prioritize and organize work in order to meet various deadlines across multiple project timelines.
• Ability to complete assignments with minimal supervision and maximum personal accountability.
• Proficiency in Microsoft Office software: Excel, Word, Access and Outlook.
• Valid driver's license, good driving record and dependable passenger vehicle to use for work.
• Ability to obtain and maintain City driving permit.

Preferred Qualifications

• Associate’s degree in civil engineering, civil engineering technology, construction management or related field
• At least five years of experience in project field engineering, construction and maintenance with public works and/or private utility companies
• Bilingual (English/Spanish)

Minimum Qualifications

• High School diploma/GED with three (3) years of relevant work experience; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties as Utility Coordinator for The City of Charlotte.

CONDITIONS OF EMPLOYMENT The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. Our culture is to serve the community honorably.
HOW TO APPLY Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email [email protected] . The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. BENEFITS The City of Charlotte provides a comprehensive benefits package to eligible employees.
The City of Charlotte is a drug and alcohol-free workplace.