Front Desk Clerk and Night Auditor

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We are looking for aHotel Front Desk Agents to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

32 hours a week. Saturday 3pm-11pm, Sunday 3pm-11pm, Monday 11pm-7am, Tuesday 11pm-7am.

At this time, we are not hiring for day shift. Weekends and holidays are required for the positions.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients' complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
• Clean/Fold Laundry
• Maintain cleanliness of the lobby and breakfast area as well as employee bathroom.

Please apply IN PERSON at 3410 Bridges St Morehead City, NC 28557

Job Types: Full-time, Part-time

Pay: $11.00 - $12.00 per hour

Expected hours: 32 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Work Location: In person