Accounts Receivable Asscoiate

Accentuate Staffing is currently seeking an Accounts Receivable Associate to join our growing client in Raleigh, NC 27617. The Accounts Receivable Associate will assist with cash management customer service and the credit deductions aspect for direct and indirect approved customers of the company. Participate and manage all aspects of the AR Cash/Credit processes. This position offers excellent benefits and a HYBRID work schedule.

Responsibilities:

• Cash Application
  • Process incoming cash receipts (ACH, lock-box, in-house, scanned, Non-AR) against appropriate accounts.
  • Apply cash receipts according to customer’s remittance without exceptions (this includes monitor cash discounts taken by customers).
  • Obtain supporting documentation for cash application processing via shared drive and vendor portals.
  • Research all discrepancies between amount billed and amount paid.
  • Balance cash receipts to the general ledger/SAP daily.

  Credits

  • Research, analyze, and validate debit memos and coordinate with other departments to processing customer credit requests. Credit types include pricing, shelf stock adjustments, inventory over/short, promotional goods, damaged goods, write-offs, rebates, bill backs, failure to supply, expiry returns, chargebacks, and miscellaneous.
  • Obtain supporting details such as contracts, pricing letters, pricing grids, and sales register reports for credit issuance.
  • Maintain and document complete, timely, and accurate credit memos for assigned customers.
  • Process credit memos/debit memos in PharmaNetS (i.e., pricing, shelf stock adjustments, inventory over and short, promotional goods, damaged goods, write off, data fees, bill backs, misc.)
  • Process credits for returned merchandise and expiries from customers as assigned.
  • Review credits and re-bills daily for accuracy and distribute to customers accordingly.

  Billing (Debit Memo / Rebills)

  • Maintain and document complete, timely, and accurate rebills for assigned customers.
  • Perform ongoing reconciliations to ensure integrity of billing and receivables data.
  • Review all debit memos, claims, and supporting documentation for accuracy and completeness.
  • Research and correct Customer and Manager rejected debit memos or claims for resubmission where necessary.

  Other Accounts Receivable Functions

  • Distribute monthly statements and ad hoc requests
  • Access customer portals
  • Respond to all customer requests via email, telephone, etc.
  • Maintain customer files and update customer contact details
  • Respond to internal requests / inquiries within a timely manner usually within 24 hours
  • Perform ad-hoc duties as needed based on the department
  • Monitor customer account details for non-payments, delayed payments, un-applied(s), and other irregularities, particularly with credits/debit classified memos,
  • Assist with month end closing
  • Performs other duties as required or assigned

Requirements:

• 3-5 years of relevant experience in accounts receivable; cash applications
• Associates degree preferred
• SAP experience (preferred)
• Previous Pharma experience preferred
• Attention to detail and accuracy
• Advanced Excel skills required
• Deadline oriented and good organization skills
• Experience with and strong aptitude for reconciliations