Dedicated Account Manager

At BEST Logistics Group, we pride ourselves on our people. We are seeking an ambitious, proactive go-getter for this exciting opportunity to be a part of our family!

We are NOW HIRING for an innovative and solutions-orientated Account Manager for our Fleet Operations Team within BEST Dedicated.

If you are a dynamic, motivated, and flexible team-player with a passion for people and a knack for developing relationships, this could be the career you are looking for!

This is an in-office position with regular business hours, Monday through Friday; hours may vary depending on customer needs. This position is based onsite at our corporate office in Kernersville.

Our Account Managers are responsible for:

• Leading and developing a team of drivers that support success and growth with our customer base

• Managing all equipment assigned to your customer base

• Creating long-term, trusting relationships with your customers

• Overseeing a portfolio of assigned customers, and serving as a first point of contact for them, and for the drivers assigned to them

• Ensure on-time pickup and delivery performance, hours of service compliance, and cost control

• Daily accounting of all assigned tractors and drivers; will ensure our drivers have a good understanding of all details of their assigned customer and company expectations on every load, at point of dispatch.

• Developing new business from existing customers

• Actively seek new sales opportunities

• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

• Assist in driver screening, interviewing, and hiring processes

• Payroll, billing, and invoicing as required

What's In It For You?

• Compensation will be based upon experience; opportunities for monthly incentives

• Excellent Insurance (medical, dental, vision and much more!)

• 401(k) plan with a generous company match

• $20,000 Company paid Life Insurance

• Fantastic work/life balance and an unbeatable company culture

• Paid holidays

• Paid vacation

• Bi-weekly paychecks with direct deposit

Requirements:
We are looking for candidates with superior customer service and management skills for this role. Must have the strong ability to multi-task and be process & results driven. Excellent communication skills are a must in this role. Previous freight management experience is helpful in this role , but not required for consideration. Experience with McLeod TMS software and the full range of the MS Office suite is highly beneficial.