General Manager

General Manager, Common House

Reports to: Chief Executive Officer, Common House

Direct Reports: Director of Operations, Executive Chef, Membership Sales Managers, Private Events Sales Managers, Membership Experience Managers

Who we are

Common House is a modern social club with locations in Richmond, VA, Charlottesville, VA, Chattanooga, TN, New Orleans, LA, and two upcoming clubs in North Carolina. More than a membership, the Houses provide inclusive spaces to dine, work, and discover through daily programming, unique amenities, and connection opportunities with other members.

Position & Candidate Description

Common House is seeking an experienced hospitality professional to lead the operations of two modern social clubs in North Carolina (Raleigh and Durham). The General Manager will be responsible for the overall business success of both locations, leading onsite teams while working closely with the corporate team. The ideal candidate will possess extensive hospitality experience, strong financial and operational acumen, effective team leadership skills, and a proven track record of success in managing multiple units.

Responsibilities include, but are not limited to:

Financial and Operational Oversight

• Own and manage the P&Ls of two private social clubs
• Analyze trends, develop market-specific strategies, and execute plans to meet financial targets
• Oversee unit-level expenses and labor to optimize profitability while maintaining high member satisfaction
• Provide regular, in-depth financial reporting to company leadership

Leadership and Team Development

• Build, coach, and oversee the performance of each club's leadership and management teams.
• Lead recruitment and onboarding of all salaried and hourly team members
• Provide ongoing coaching and performance feedback

Revenue Growth

• Drive membership recruitment and retention in collaboration with club-based sales teams and the regional sales director.
• Lead private events strategy and performance across both clubs
• Guide F&B and membership experience teams to develop programming and menus that enhance revenue and engagement

Club Operations and Culture

• Conduct weekly cross-location leadership meetings to align on operations, events, costs, and goals.
• Set and maintain brand standards, ensuring compliance with company policies.
• Support facilities and property management, including CAPEX planning and preventative maintenance
• Ensure all necessary permits, licenses, and compliance documents are up to date.

Qualifications

Must Have

• Minimum 7 years of hospitality leadership experience (preferably in private clubs or hotels)
• Solid food & beverage knowledge
• Site Openings
• Strong financial acumen
• Experience reporting to and managing relationships with ownership or investor groups

Nice to Have

• Private club management or coworking experience
• Sales management background

This position is based in North Carolina with the expectation of being onsite.

In exchange for talented skills and contributions, Common House offers all employees a dynamic work environment, fun co-workers, and a competitive salary package. Additionally, we also provide our team members a comprehensive benefits package including:

• Diverse and inclusive colleagues
• Generous Health, Dental, Vision, and Reserve Leave Coverage
• 401k Option
• Paid Time Off
• Monthly membership at Common House (and your partner/spouse gets one, too!)
• 50% employee discount on food and non-alcoholic purchases

Common House is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.