Information Management Analyst - Institutional Retirement Onboarding Conversion

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data. Key responsibilities include fund setup, client identification data, pricing, and cost basis reporting. A Job expectations include providing quality service and effective operations support for internal business partners and external clients.

Responsibilities:

• Performs moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Reviews and approves required account documentation
• Identifies risk and opportunities for process improvement based on an understanding of how the work impacts other operational units
• Maintains knowledge of operational processes and assists in training less experienced team members

Skills:

• Account Management
• Attention to Detail
• Customer and Client Focus
• Written Communications
• Analytical Thinking
• Oral Communications
• Prioritization
• Problem Solving
• Collaboration
• Recording/Organizing Information
• Research
• Result Orientation

Required Skills:

• Excellent project management skills, including the ability to prioritize work, meet deadlines, influence others to get work done and hold them accountable are required
• Strong understanding of recordkeeping practices, systems, file layouts and structures.
• Highly organized with exceptional attention to detail
• Self-starter attitude; Demonstrates initiative while working independently
• Strong written and verbal communication skills
• Strong ability to influence/challenge and negotiate to keep all parties engaged in the process
• Advanced Microsoft PowerPoint and Excel skills

Desired Skills:

• 3 years retirement plan administration experience
• Project management experience
• Understanding of MLII recordkeeping systems
• Understanding of file layout specifications. Ability to load, manipulate and process data using various data base tools​

Shift:

1st shift (United States of America)

Hours Per Week:

40