Front Desk- Sales Associate
Job Description
Job Description
Benefits:
- Bonus based on performance
- Free uniforms
- Opportunity for advancement
- Competitive hourly base pay, plus tips; sales bonuses
- Merit-based pay increases
- Complimentary service membership
The Front Desk- Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
- Sales experience and confidence (membership sales are highly valued!)
- Customer service experience (retail, restaurant)
- Computer/ Technology proficiency
- A passion for dogs and dog health & wellness!
- Reliable transportation
- Willingness to work in a smoke-free environment
- Willingness to work weekends
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
- Drive membership sales through health and wellness education
- Drive key performance indicators average ticket price and rebook ratio through memberships, service
- add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
- Confidence in selling services and products
- Ability to connect with customers (both canine and human!) and provide outstanding customer service
- Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
- Effective communication with team members and dog parents (in person and on the phone)
- Independently solve problems using Scenthound values and culture as a guide
- Attention to detail
- Time-management; Scheduling appointments efficiently
- Accountability; hold oneself and others to Scenthound standards
Recommended Jobs
Explore Asheville While Healing Lives as an Oncology Nurse!
Registered Nurse - Oncology - Travel - (Onc RN) Embark on a rewarding journey as an Oncology Nurse in Asheville, a vibrant city nestled in the breathtaking Blue Ridge Mountains. Picture yourself cari…
Landscape Maintenance Crew Leader
```html Join Phoenix Landscape, a leader in the landscaping industry, as a Landscape Maintenance Crew Leader. This role is crucial in managing and directing a team of 2 to 10 service workers, ensurin…
CNC Machinist Weekend Shift
Job Description Job Description Are you ready to advance your career as a Full-Time CNC Machinist on the Weekend Shift (Friday - Sunday from 5AM - 5:30PM) in Mooresville, NC? Every day, you'll ha…
Aircraft Assembler - Structures
Job Title: Structures Technician Pay/Overtime Local: $32.00 - $33.00 all taxed Per Diem (100+ Miles): $38.00 - $40.00 (Taxable is $15.75 - $17.75 an hour / Per Diem is $178.00 a day for 5 …
SENIOR COMPLIANCE SPECIALIST (CHARLOTTE, NC)
Who is Foodbuy? We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet Foodbuy has the feel of …
Quality Engineer III - Construction
At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best…
Automotive Controller
Job Description Job Description Job Title: Assistant Controller Reports to: Controller Position Overview: We are seeking a driven Assistant Controller to oversee and ensure the precision…
Security Shift Supervisor - Armed
Job Description Job Description Overview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While wo…
General Cleaner (K-12) Full-Time
Description ABOUT MFM: MFM offers flexible schedules and benefits for full- and part-time employees to include medical, dental, vision, 401k, & life insurance. Work Schedule Monday - Frid…