Patient Care Coordinator/Certified Chiropractic Assistant

Job Description

Job Description

Patient Care Coordinator/Certified Chiropractic Assistant

Our practice is growing!

Are you a person who is positive, outgoing and loves to help others? If so, you might be the person we are looking for!

We are a unique and growing chiropractic practice that prides itself on helping our patients regain their life without the use of drugs and surgery by providing the best of chiropractic care and the most effective therapies available. Our staff is cross trained to foster career growth within the company.

The ideal candidate will be an energetic and outgoing career minded person with a strong sense of dedication to practice growth and will play a crucial role in promoting our Chiropractic Services, Spinal Decompression, Class IV Laser and Shockwave therapy, expanding our patient base, and contributing to the overall success of our clinic. (Prior experience with these treatments is a plus but not required.) NCCA certification a plus ! This position may require you to work in any of our three offices located in Chatham County: Chapel Hill and Pittsboro so reliable transportation is a must.

We will provide the training for therapies, as well as coursework for state certifications required to treat patients.

Prior front desk experience is REQUIRED! Preference is given to Certified Chiropractic Assistants.

Requirements:

• Applicant must have a strong desire to work in the healthcare field
• Positive, energetic, trustworthy attitude with a willingness and eagerness to learn
• Has the ability to multitask while interacting with patients around you (Simultaneous execution while remaining calm and still focusing on details).
• Sense of urgency and ability to juggle priorities in a fast paced, dynamic environment
• Strong computer and software skills including experience with ChiroTouch and ability to learn new software platforms quickly and thoroughly
• Confident math skills.
• Ability to operate in a fast paced environment as well as non-busy times they must be willing to independently work on light cleaning duties and work off of a checklist.
• Continually looking for ways to improve implementation of system
• Strong communication and organizational skills
• Good interpersonal skills including ability to confront others in a positive manner
• Has a keen attention to detail. Attention to detail(Numbers, data entry, patient accounts).
• Understanding of insurance
• Bilingual is a big plus!

Patient Care Coordinator Duties

• Greeting all patients in a timely, friendly, and professional manner.
• Answer phone calls
• Collect patient information and update electronic medical records
• Assist with insurance verification and billing processes
• Rescheduling current patients and entering appointments according to treatment plans
• Follow all HIPAA guidelines for patient confidentiality
• Maintain cleanliness and organization of the reception area and treatment rooms
• Assist with patient education and provide information on chiropractic services

Chiropractic Assistants duties:

• Provide therapy modality assistance for the physician based on a therapy script
• Assist chiropractor with patient care and treatment
• Prepare treatment rooms for patient visits
• Escort patients to treatment rooms and provide necessary instructions
• Perform patient assessments and document medical history and treatment plans
• Assist with patient education on therapies
• Administer therapies as directed by the chiropractor, such as Class IV Laser, Spinal Decompression and Shockwave.

Benefits

• Complimentary Chiropractic Care and discounted services for immediate family.
• Employee Discount
• 401k**
• Aflac*
• 1 Week Paid Time off is offered after 6 months and some holidays are paid**
• Professional development assistance Company will pay for North Carolina Chiropractic Assistant training a if not already received

*Waiting period may apply **Only full-time employees eligible

Standard work hours:

This is a full time position averaging 35-40 hours per week

Mon - Thursday: 8am-5:30 pm, Friday: 8am-1pm. Fridays alternate between offices.

Compensation:

18-20 per hour.

We are a tobacco free workplace.