Tax Collection Supervisor

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ESSENTIAL JOB DUTIES

Performs difficult clerical work in the collection of current and delinquent property taxes; processes bankruptcy proceedings; maintains detailed records and files; helps implement bankruptcy proceedings following the procedure in North Carolina General Statutes; keeps detailed records and files concerning each bankruptcy; types letters and notices pertaining to bankruptcy; assists with bankruptcy proceedings; maintains a variety of detailed records and files associated with bankruptcies; files claims with bankruptcy courts for delinquent taxes; helps prepare all necessary documents to file claims; receives and receipts tax payments; enters payments into computer system; closes out and balances cash drawer as needed due to absence of Clerk; searches deeds for ownership information; researches judgments, civil and special proceedings and estates; processes mail payments; checks bills and payments for accuracy as needed; helps taxpayers, attorneys, real estate and mortgage companies with tax collections and related information; collects delinquent taxes by researching records and using a variety of sources to contact property owners; reviews returned mail and tries to obtain current mailing address; trains new Collection Clerks; telephones delinquent taxpayers and requests payments; interviews taxpayers and sets up payment plan; researches and solves discrepancies of bankruptcy payments; ensures accuracy of data and corrects discrepancies; supervises and evaluates work of subordinate employees; attends meetings in supervisors' absence; does related work as required. Work is performed under the direct supervision of the Tax Collection Division Manager.

KNOWLEDGE AND SKILL REQUIREMENTS

• General knowledge of tax collection terminology, methods, and procedures

• General knowledge of standard office procedures, practices, and equipment

• Ability to understand and follow oral and written directions

• Ability to follow detailed work procedures

• Ability to post accounts and to perform mathematical computations with speed and accuracy

• Skill in the use of a variety of office machines

• Ability to type accurately at a reasonable rate of speed

• Ability to establish and maintain effective working relationships with associates and the general public

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Diploma or equivalent from an appropriately accredited institution and five (5) years of experience in collections OR

• Associate degree from an appropriately accredited institution in Accounting, Business Administration, or related field and three (3) years of experience in collections OR

• Bachelor's degree from an appropriately accredited institution in Accounting, Business Administration, or related field and one (1) years of experience in collections

TO APPLY Please submit your application online at

Job Type: Full-time

Pay: $55,770.00 - $67,789.00 per year

Benefits:

• 401(k)
• 457(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance
• Volunteer time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Carthage, NC: Relocate before starting work (Required)

Work Location: In person