Head of Benefits

Truist Bank
Raleigh, NC

:

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following :

The Director of Benefits will develop and administer the company's benefit and well-being programs, including health programs, life insurance, disability insurance, dental insurance, vision plans, 401(k), non-qualified retirement plans, Worker's Compensation, etc., to include merger coordination of benefits issues, subsidiary coordination of benefit matters, and coordination of special situations related to contracts and retiree agreements. The role is responsible for the administration of the company's leave of absences programs, FMLA administration, ADA accommodations, processing of terminations in Workday, and developing and interpreting related Human Resources policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
  • Build, design and oversee the administration of the company's benefits, leave administration, Workers' Compensation, FMLA, and ADA accommodation programs
  • Effectively manage staff to ensure environment that fosters collaboration and growth to employees. Sets the team's direction and communicates individual and team priorities. Makes leadership decisions within established policies and procedures with senior learders on highly complex and sensitive benefit related issues.
  • Advise and implement changes to benefit programs that increase their value to the company and our employees, leveraging industry data
  • Manage the company's well-being programs to ensure we are competitive
  • Oversee the selection and management of vendors for all benefit programs
  • Execute open enrollment by working with HRIS team to prepare, test, and audit enrollment system and employee elections. Focus is on long-term operational planning and performance.
  • Maintain a high level of knowledge on issues related to compliance, industry trends, and legal issues
  • Assure that all benefit programs are operated in compliance with federal, state, and local guidelines/laws and that all reports are prepared and filed accurately
  • Assure that all financial data related to benefit programs, include budget and claims funding, are handled accurately and timely
  • Serve as HIPPA Privacy Officer for the Health Care Plan
  • Provide updated reports to the TIH Board, which includes overseeing the investments in the 401 (k) and other benefit plans
QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor's degree in business related major or equivalent education and related training
  • Ten years' experience in the administration of various types of benefit programs
  • Demonstrated experience building out a benefit program
  • 5 plus years supervisory experience
  • Demonstrated ability to handle the administrative delivery of benefits programs with a high level of client service
  • Demonstrated ability to work well with people at all levels both internally and externally, including frequent communication with Executive Leadership and the Board of Directors
  • Strong presentation skills with the ability to effectively summarize complex information in clear and concise reports to be delivered in executive-level presentations
  • Superior skills in written and oral communications, excellent reasoning abilities
  • High energy level; comfortable performing multifaceted projects in conjunction with day-to-day activities
  • Strong leadership skills and interpersonal abilities
  • Ability to establish credibility and be decisive, recognizing and supporting the organization's priorities
Preferred Qualifications:
  • Master's degree and/or HR certifications (SPHR, SHRM-SCP)
  • In-depth knowledge of tax and legal issues related to benefits matters and leave administration
  • Advanced communication, facilitator, and client service skills

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

McGriff Insurance Services supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. McGriff Insurance Services is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 2026-03-31

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