Automotive Service Advisors, Writers (Goldsboro)
AUTOMOTIVE SERVICE ADVISOR /
WRITER
Up to $75,000 Opportunity!
Only Experienced Should Apply!5-Day Work Week with Rotating Saturdays
A large dealership in South East North Carolina needs to hire a Service Advisor / Writer . Are you ready to join the team that brings the power of YES? Don’t wait - apply today! We value our employees and invest in their success.
We offer:
- Up to $75,000 opportunity!
- Medical, Dental and Vision Insurance
- 401(k) retirement plan
- Employee purchase program
- Paid Vacation / Sick time
- Opportunity for advancement
Responsibilities – Service Advisor:
- Schedule appointments with customers
- Meet and greet customers
- Work with the customer and technician to identify the required maintenance using service history data
- Advise customers on necessary/suggested services, notify customer of any current special promotions and upsell additional services
- Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
- Estimate cost of mechanical, electric, or other repairs
- Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided
- Determine progress of repair/service orders and inform customer accordingly
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
- Review results of customer satisfaction surveys with service manager
- Establish positive relationships with customers
Qualifications/Requirements – Service Advisor:
- Must have experience with demonstrated success as an Auto Service Advisor/Writer and have a pattern of 'sticking around'.
- Must be adept at working a plan for success and understand the processes necessary to achieve their objectives.
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