Customer Service Representative
Location: Gastonia, NC 28056
Duration:12 Months
#8692
Pay Rate: $20/hr- In-Person Interview Knowledge, Skills & Abilities
Required:
- Proven verbal and written communication skills.
- Ability to exercise good judgment with minimal supervision.
- Excellent analytical skills, decision making ability, negotiation and problem-solving skills.
- Must have basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).
- A basic understanding of organization/department/section policies/procedures.
- A basic understanding of billing, rates, credit, energy usage, and customer accounts.
- Demonstrate the ability to de-escalate a call with irate and difficult customers.
- Identify and resolve basic routine issues.
- Work varying shifts, nights, weekends and during emergency situations.
- Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.
- Excellent interpersonal skills and ability to function within a team.
- Punctual and ability to plan and use time effectively.
- Flexibility with respect to shifts.
Recommended Jobs
Class A CDL- Equipment & Material Delivery Driver
-This driver will be responsible for driving a quad axle dump truck for material deliveries. May occaisionally be required to use an attached trailer to drop off skid steers, excavators, and construct…
Family Medicine/Internal Medicine- Geriatric Medicine
Job Description Job Description Seeking a board-certified or board-eligible Family Physician or Internal Medicine Physician, with additional qualifications in Geriatrics, to join their growing de…
Clinical Scientist - future roles (US)
Clinical Scientist - future roles (US) Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medic…
Senior Heavy Civil Estimator
Senior Heavy Civil Estimator Cary, NC (Raleigh Area) · Heavy civil projects across Virginia & North Carolina The Opportunity Step into a senior seat with a family-owned heavy civil contrac…
Physical Therapist Assistant / PTA
Broad River Rehab is GROWING! Broad River Rehab has a GREAT, PRN opportunity for Physical Therapist Assistant (PTA) in Sanford NC! Physical Therapist Assistant (PTA) - PRN "as needed" Skilled Nu…
Urgent Care Veterinarian
Job Description Job Description Description Are you a veterinarian looking to join a cutting-edge clinic with a fresh approach on after-hours care? At UrgentVet , we are seeking a part- or fu…
Director, Brand Content Production
At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. NASCAR seeks a talented professional to join in the position of Director…