Experience Coordinator Coordinator/Remote
- Client Communication: Respond to client inquiries promptly and professionally, ensuring clear and effective communication
- Client Support: Provide personalized assistance and address concerns during the planning and travel process
- Accurate Information: Ensure all travel-related information shared with clients is current, accurate, and complete
- Follow-Up: Maintain regular follow-up with clients to ensure satisfaction and seamless experiences
- Problem Resolution: Identify and resolve client issues efficiently to support a positive overall experience
- Fully remote work environment
- Flexible scheduling
- Access to training and industry tools
- Opportunities for professional development and skill-building
- Travel-related perks and benefits (details shared during onboarding)
- Supportive and collaborative team culture
- Excellent communication and interpersonal skills
- Previous experience in customer service or client support roles
- Hospitality or travel-related experience preferred
- Strong attention to detail and organizational skills
- Comfortable using technology, online systems, and booking tools
- Ability to work independently and manage time effectively
- Reliable internet connection
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