Customer Service Representative
Job Description
Job Description
Customer Service Representative
Wilson, NC | TSG LLC
$16-$22/hr + Bonuses
Be the friendly voice our customers count on. We're looking for an organized, upbeat CSR who loves helping people and keeping the day running smoothly.
Benefits
- Health, Dental & Vision Insurance
- - Paid Time Off + Paid Holidays
- - Paid training
- - Performance bonuses
- - Advancement opportunities
- - Consistent weekday schedule
What You'll Be Doing
- Answer inbound calls and book service appointments
- - Follow up with customers and confirm scheduling
- - Coordinate with technicians and dispatch
- - Keep customer records accurate and up to date
- - Turn every call into a great customer experience
What We're Looking For
- Customer-service or call-center experience preferred
- - Great phone presence and a positive attitude
- - Comfortable with scheduling software and computers
- - Dependable and detail-oriented
Apply today.
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