Traveling Field Service Technician

Ready to thrive as a field service technician in the manufacturing space? A few things come to mind: Flexibility. Reliability. Being safety-minded, detail-oriented and unafraid to solve problems. If that sounds like you, we want to meet you — in fact, we’re hiring seasoned field service pros right now. Read on to learn a little bit more about the opportunity and how to apply. We’ll set up online interviews with qualified candidates shortly.

salary: $50,000 - $80,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Installs new or modified equipment at customer's facility ensuring full functionality according to specifications.
• Analyzes performance reports and documentation from customers and field representatives and inspects malfunctioning or damaged product to determine the nature and source of the problem and determine corrective actions or recommends spare parts replacements.
• Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs
• Provides on-site technical assistance to help troubleshooting and repair equipment.
• Maintains records of performance reports
• Develops service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product.
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
• While in the office, provide phone support to customers calling the Customer Service hotline, logs calls and collets data inside the database and CRM.
• Travel >75% of the time

The essential functions of this role include:

• wearing steel toe shoes

Skills

• Mechanical Maintenance
• Electronic Maintenance
• Field Service
• Installation
• Customer Service
• Monitoring
• Inspection
• Blueprints
• Client Service
• Basic Computer Skills
• CRM

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.