Institutional Services Advisor, Sr

United Bank
Charlotte, NC

Job Description

The Senior Institutional Services Advisor’s primary role is to serve as the relationship manager for a diverse group of clients and focus on business development. This position requires a broad and deep understanding of sophisticated investment management practices and 401(k) retirement plans. The Senior Institutional Services Advisor actively participates in the retention of existing clients, including assisting in the preparation and presentation of client proposals. The ideal candidate will be able to operate in a semi-autonomous and entrepreneurial environment while maintaining a sales and client-centered focus.

Senior Institutional Services Advisors are team players and methodical business builders with experience and expertise as trusted advisors serving the sophisticated needs of companies and institutions. The position requires an exceptional understanding of the full range of investment expertise in investment management and related products, services, and processes.

RESPONSIBILITIES:

  • Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate.
  • Ability to discuss investment performance, economic and financial market trends with clients and prospects.
  • Meet with clients on a quarterly basis, or as needed, to review investment manager and portfolio performance and present appropriate recommendations.
  • Responsible for leading client meetings for investment reviews, plan reviews, participant education/enrollment, updating plan documents, etc.
  • Coordinate retirement plan service provider search, selection and monitoring, including recordkeepers, investment fund managers and third-party administrators as necessary.
  • Develop leads and referrals from current clients and outside contacts; solicit requests for proposals where appropriate.
  • Responsible for preparing and executing a business development plan.
  • Prepare and present sales materials to prospective clients.
  • Implement financial services and products offered through the Investment Management platform; recommend changes when necessary.
  • Maintain internal contact management database and monitor frequency of client and prospect contact.
  • Foster open communication with other Bank departments.
  • Provide strategic input to the Wealth Management department and management as necessary.

Qualifications

  • Bachelor's degree required
  • Minimum of ten (10) years of sales, investment, and portfolio management experience required
  • Minimum of five (5) years of wealth management experience required
  • Professional designation is highly encouraged (i.e., advanced degree, CPA, CFP, QKA, QFPC, CRSP)
  • Leadership experience preferred
  • Strong, successful track record that consistently meets or exceeds goals
  • Ability to foster teamwork and motivate colleagues required
  • Client-centered focus with excellent strategic thinking ability and consultative skills
  • Proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
  • Demonstrated experience in effective account / relationship management required
  • Excellent verbal and written communication and interpersonal skills required
  • Enthusiastic and positive energy demeanor
  • Ability to accommodate work outside normal business hours required
  • Ability to travel as client or business needs required

KEY COMPETENCIES:

  • Account management
  • Relationship building
  • Industry knowledge & Expertise
  • Presentation skills
  • Entrepreneurial spirit

ESSENTIAL FUNCTIONS:

  • Sitting/standing for extended periods of time
  • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
  • Ability to converse and exchange information with all levels of staff within organization
  • Ability to observe, perceive, identify, and translate data
  • Ability to travel via air, rail, automobile, and/or bus

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found .

At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Posted 2025-07-29

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