Inspection Renewal Representative

Since 1987, Eagle Fire Inc. has evolved into a best-of-class provider of fire sprinkler systems, fire protection, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service in support of commercial, industrial, government, and mercantile facilities.

The Inspection Renewal Representative plays a key role in supporting Eagle Fire’s Inspection Department by generating, renewing, and pricing inspection agreements for fire protection and life safety systems. This position focuses on maintaining strong customer relationships, ensuring accuracy in all agreements, and delivering exceptional service to both internal and external partners.

• Generate and renew testing and inspection contracts for fire protection and life safety systems.

• Identify opportunities to create new service agreements for customers not currently under contract.

• Price and generate proposals using Eagle Fire’s standardized pricing software.

• Ensure all contracts align with NFPA standards, local codes, and company policies.

• Track renewal cycles, follow up on expiring agreements, and maintain accurate records in Eagle Fire systems.

• Collaborate with local operations teams, management, and the corporate inspections department to ensure proper scope, pricing, and scheduling of services.

• Respond promptly to customer inquiries and provide clear, professional communication regarding contract details and services.

• Provide regular reporting and renewal metrics to management.

• Promote Eagle Fire’s reputation by delivering excellent customer service and professionalism.

• Follow all company safety policies and procedures while maintaining a safe working environment.

• Perform other related duties as assigned.

• Strong teamwork mindset and professional demeanor.

• Excellent written and verbal communication skills.

• Exceptional organizational skills with strong attention to detail.

• Ability to manage multiple priorities and meet deadlines.

• Self-starter who can work independently with minimal direction.

• Strong problem-solving and conflict-resolution abilities.

• Proficiency in Microsoft Office Suite and related software programs.

• Experience with Salesforce or similar CRM systems preferred.

• Experience with pricing or proposal software preferred.

• High school diploma or equivalent required; advanced education preferred.

• Prior experience in administrative, customer service, or contract management roles preferred.

• Equivalent combination of education and experience will be considered.

Why Join Eagle Fire?

• Competitive pay and comprehensive benefits

• Opportunities for growth and advancement

• Supportive team environment built on trust and respect

• Meaningful work that protects people and property every day

Eagle Fire Inc. is an Equal Opportunity Employer.