HR Services Specialist (Temporary, Full-Time, Remote)

General Information

Location: Cary, NC, Remote

Organization: WCG

Job Type: Full Time – Temporary

Description And Requirements

ABOUT WCG:

WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

Why We Love Wcg

At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future.

• Comprehensive Benefits
• Employee Assistance Programs and additional work/life resources
• Sick Time
• Opportunities for career development with on-the-job training

The expected hourly range for this position is $19.50 - $28.10. This salary range may vary based on the candidate’s qualifications, experience, skills, education, and geographic location.

Job Summary

The HR Services Specialist is responsible for executing HR transactions and administrative processes that support our global workforce. This role partners with the Human Resources team to ensure operational excellence across key areas, including compliance, systems maintenance and records management, reporting and analytics, and employee lifecycle management.

Essential Duties/Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

• Demonstrates integrity and a positive, service-oriented attitude when interacting with employees, candidates, and internal/external clients, while safeguarding confidential information and upholding company values.
• Works closely with leadership within the HR team in the administration of various employee compliance programs, such as, EEO, E-Verify, Debarment, and more.
• Serves as the Subject Matter Expert (SME) for assigned HR specialties, contributing to the design and execution of accurate, timely, and efficient processes that align with broader HR strategies.
• Collaborates across the HR Services team through cross-training, peer support, and escalation of issues to leadership as needed.
• Maintains and updates the ADP core HRIS system, ensuring data accuracy and timely communication with stakeholders such as payroll, benefits, finance, HR Business Partners, and records management.
• Assists with scheduled audits of HRIS data to ensure system integrity and compliance.
• Supports HR reporting needs by preparing and distributing scheduled reports to key stakeholders and ensuring data accuracy for analytics.
• Responds to employee inquiries regarding HR policies and programs and manages escalations from junior team members.
• Assists in merger & acquisition activities such as HRIS, Payroll, and Records set up
• Coordinates HR and employee engagement events as requested
• Partners with HR Business Partners to define processes, forms and service levels for employee lifecycle activities such new hires, terminations, promotions, salary changes, etc.
• Prepares onboarding documentation for new hires, ensuring completeness and accuracy, and proper entry into the HRIS system.
• Prepares and process employee termination documentation, ensuring completeness and accuracy, and coordinate removal from payroll, benefits, and all relevant HR systems.
• Serves as the central point of contact for maintaining the HRIS system, managing all employee data changes with precision and timeliness.
• Supports the organization and maintenance of HR records—both paper and electronic—in compliance with applicable laws, regulations, and internal policies.
• Provides guidance to staff on HR practices, company policies, and issue resolution, ensuring alignment with federal and state employment laws.
• Contributes to special projects by defining objectives, establishing timelines, conducting research, organizing information, and executing required actions.
• Maintains and update checklists, process maps, and standard operating procedures (SOPs) to reflect evolving workflows.
• Ensures all legally required federal and state employment and safety postings are current and properly displayed.
• Contributes to the department’s effectiveness and reputation by embracing new responsibilities, identifying opportunities for improvement, and delivering high-quality outcomes.

Education Requirements

• High school diploma or GED, and 5 years HR professional work experience, or College Degree with 3 years of HR professional work experience

Certifications/License/Registration Requirements

• PHR Certification a plus

Qualifications/Experience

• Familiarity with administering, using and implementing HRIS system features & functionality (specifically ADP a plus) .
• Exceptional attention to detail and a demonstrated ability to maintain strict confidentiality when handling sensitive employee information.
• Working knowledge of multiple human resources functional areas, including onboarding/offboarding, background screens, employment agreements, and HR reporting & analytics.
• Strong organizational skills with the ability to manage multiple tasks and priorities across varying timelines.
• Excellent customer service orientation with a proactive approach to follow-up and issue resolution.
• Ability to support change management initiatives, including documentation development.
• Knowledge and experience with Microsoft Office - MS Excel, Word, Outlook, PowerPoint, and SharePoint
• Prior experience using ADP Workforce now, or similar Core HRIS system
• Ability to provide reasonable judgement as pertains to multi-state, and multi-country workers, policies, or requirements
• Familiarity with GDPR and Privacy laws such as HIPAA, FCRA

TRAVEL REQUIREMENTS: 0% - 5%

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.