Lounge Attendant, Full-time w/Benefits, Security Clearance Required

Compensation Amount:
17.75 USD Hourly

Job Summary:
The Lounge Attendant is a multifunctional role requiring the incumbent to support bartending, inventory control, ordering, administrative and financial tracking tasks, processing purchase orders, and assisting in hot and cold food preparation for guests and base personnel. The Lounge Attendant must be able to follow instructions in cooking and delivering well-prepared appetizers and meals. They must move quickly yet safely around the lounge and kitchen.

The pay range for this position is $17.75 - $25.00/hr., based on experience, plus tips.
U.S. Citizenship is required for this position.
Employment is contingent on the ability to obtain and maintain a U.S. Government Top-Secret Security Clearance.

Guest Services, Inc. offers competitive pay and amazing benefits, including medical, dental, vision, 401K savings plan, PTO, employee discounts at recreational and lodging facilities nationwide and more! Apply today to join our All-Star Team!

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Accurately and promptly fill beverage, food, and merchandise orders in a friendly and professional manner
  
• Pour, mix, and serve drinks following standardized recipes
  
• Maintain the liquor, beer, wine, garnishes, glassware, equipment, and other inventory
  
• Process payments from customers using the touchscreen point-of-sale system and credit card system
  
• Check identification of customers as required for guests who order alcohol
  
• Set up and recover remote bar service as requested
  
• Conduct routine cleaning of the lounge and kitchen, furnishings, and equipment
  
• Communicate effectively with guests and co-workers verbally and in writing, including vendors and corporate support administrators
  
• Produces daily, monthly, and annual reports related to food and beverage transactions with customers and vendors, and submits reports as required on a daily, weekly, monthly, quarterly, and annual basis, or as otherwise requested
  
• Assists with the updates to the product buttons programming, including price changes and the additional and removal of product buttons
  
• Uses Microsoft Office, Workday, and Aloha computer system or other provided software platforms
  
• Works in conjunction with the Production Chef to make requisitions for supplies
  
• Demonstrates safety practices with equipment and use personal protective equipment as assigned
  
• Ensures all products are kept and served at proper temperature
  
• Follows SOP and BOH regulations for safe food handling practices
  
• Rotates and monitors stock and notifies food and beverage leadership when items are needed
  
• Coordinates with the food and beverage leadership for appetizer prep for the following shift
  
• Keeps a sanitized and orderly environment in the office, lounge, and kitchen at all times
  
• Sets up work stations with products and equipment
  
• Cross trains to serve as a backup Cashier and Financial Coordinator
  
• Maintains the ability to work a flexible schedule
  
• Supports other duties as assigned based on operational requirements
  

SKILLS AND KNOWLEDGE REQUIRMENTS INCLUDE

• High School Diploma/G.E.D. equivalent required; Degree or Certificate from an accredited school, or five (5) years related experience and/or training; or equivalent combination of education and experience.
  
• Minimum of at least 21 years of age.
  
• Valid Driver's License required
  
• Proficient in arithmetic, including fractions, decimals, and percentages.
  
• Computer proficiency with the ability to utilize Office 365, among other software platforms.
  
• Must obtain and maintain a ServSafe Food Handler Certification and TIPS/ServSafe Alcohol Certification.
  
• Strong sanitation habits and familiarity with HAACP standards.
  
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
  
• Ability to recognize when a problem has occurred and communicate it to management.
  
• Ability to keep knowledgeable of trends and innovation within the food and beverage service and culinary industry and apply when suitable or applicable.
  

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
  
• Ability to stand for the entire work day
  
• Climbing stairs and step ladders regularly.
  
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
  
• reading and writing work-related documents in English.
  
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  
• Physical presence at the job site is essential to perform job duties..
  

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.