Assistant Manager

City BBQ started in Columbus, Ohio in 1999 and we have now grown to 76 locations in 11 states. We are an award-winning, quick-casual, scratch kitchen BBQ joint and we exist "to serve and create happiness". We will be opening in Rock Hill early in 2026 which will bring us to five joints in the Charlotte market. Specifically we are looking for an Assistant Manager for the Huntersville joint. We look for people who are relationship builders and who are driven by their own high self-expectations. Previous management experience in a scratch kitchen is important and a new restaurant opening experience is a big plus. Our Assistant Managers are both bonus and benefits eligible. Send your resume in confidence today.

Assistant Manager:

Position Summary and Mission:

He/she creates a culture in the restaurant that is exciting, optimistic, and rewarding while building sales and managing profitability.

Summary of Key Responsibilities:

In addition to leading shift operations, he/she is charged with supporting the General Manager by holding additional management responsibilities that include but are not limited to:

Sales and Profits:

• Leads team on shift to deliver great service and sales mechanics; always epitomizing company values.
• Manages food production levels and waste on shift.
• Manages labor hours for a shift within budget.

Operations and Quality Standards:

• Ensures quality control and food safety systems are executed for shift and the product is correct.
• Managing Front of House teammate work-group/work area, including facility needs, staffing levels, FOH affected rollouts, and writing/delivering FOH performance reviews.
• Daily administrative duties including sales reporting, performing inventory counts, proper cash handling, etc.
• Successfully communicates company changes/focus to the team.

People Development:

• Recruiting and training the next generation of leaders, guiding them to be promoted, and empowering them to have a successful career.
• Managing new hire onboarding including required paperwork compliance and execution of position training program.
• Writing schedules that meet the needs of the business so that a great guest experience is delivered while maintaining financial responsibility.
• Coordinating HR/Payroll functions at the joint level, including ensuring that employees are paid properly, status changes are submitted and teammates receive appropriate benefits.

Physical Requirements:

• Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
• Move throughout the restaurant for extended periods of time (up to 10-12 hours per day),
• Move 50 lbs. for distances of up to 10 ft.
• Understand and respond to team members’ and guests’ requests in a loud environment,
• Perform basic math and understand finances and cost management.

Education/Experience Requirements:

• High school equivalency required; college coursework preferred.
• Previous supervisory and hospitality industry experience preferred.
• Proficient communication in English (verbal and in writing).
• Minimum 21 years of age.
• Proven track record of success as a restaurant manager.
• This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, or work conditions associated with the job. It is intended to be an accurate reflection of the principal job elements essential for making employment decisions.