Home Lending Manager (In Market) - Raleigh-Durham/Winston-Salem NC
- You'll use your strong interpersonal skills to effectively manage and grow the retail mortgage production in your geographical area by developing partnerships with the Bank Market & District Managers, Emerging Markets & Business Development, Operations & Underwriting, and ensuring flawless execution by your mortgage team of the coverage model and all Mortgage Banker behaviors.
- You'll stretch your leadership skills to attract, recruit, retain, and develop a team of successful Home Lending Advisors who thrive in Chase's business environment by providing overall sales leadership, modeling and coaching key behaviors, ensuring effective education and employee development through education, providing feedback, and recommendations with active participation in soliciting feedback from banking partners and participating in bank business reviews.
- You'll use your business acumen to strategically plan for the best financial results, meet Community Reinvestment Act (CRA) requirements and oversee responsibility and accountability for compliance in all aspects of your geography.
- You'll grow and enrich internal and external relationships with through regular visits to branch locations within your designated geographical markets.
Required qualifications, capabilities, and skills
- Bachelor's degree or equivalent work experience in sales and/or real estate
- 5+ years of sales/mortgage/lending/originations management experience in a retail banking environment and cross-selling to mortgage customers.
- Excellent P&L management skills with substantial experience leading a profitable retail business and executing a strategic business plan.
- Proven track record of successfully recruiting, interviewing, hiring, developing, managing, and retaining 10 or more Field Home Lending Advisors with an ability to lead, model, coach, and mentor all levels of sales and sales management.
- Excellent written and oral communication skills with the ability to build strong relationships with internal business partners to achieve success.
- Excellent working knowledge of the originations market including conforming, non-conforming, and home equity as well as competitor product, pricing, and business strategies.
- Strong knowledge of current environment underwriting standards (e.g. Knowledge of FHA, VA, FNMA, and FHLMC) guidelines and loan fulfillment processes
- Willingness to travel to branches weekly, which may include overnight stays in other states.
- Strong PC skills
- FHA/VA sales experience
- Marketing, promoting, relationship building, and consulting skills
- Intermediate PC skills in a Windows environment
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