Solutions Engineer, USC, Mid-Market - East

The application window is expected to close on: September 25, 2025

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Candidate may work remotely anywhere in the US, but must be willing to work Central or Eastern Time Zone hours.

Meet the Team:

The Global Virtual Sales organization is one of Cisco’s fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth. The team serves the customer life cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions. This dynamic and international team brings determination to the sales floor every day, connecting Cisco customers with solutions that can transform their businesses and change the world. A platform for success is provided, including coaching, training and on-the-job learning that strongly supports career advancement. An innovative, flexible and award-winning working environment is offered, utilizing the latest Cisco technology to enable and empower performance to the very best of abilities. The teams promptly adapt to respond to market changes, and all members are highly encouraged to give back to local communities.

Role Impact:

This role offers a career where challenge and appreciation go hand in hand, surrounded by a dynamic team that values creativity, ambition, and genuine connections. In this collaborative environment, colleagues become friends, managers provide dedicated coaching, and innovative thinking shapes every success.

As a Solutions Engineer – Mid-Market, this role functions as a technical sales professional, owning the Cisco brand with customers and partners. The role provides technical solutions to address customer and partner business needs, collaborating with the iAE, Mid-Market and aligned Architecture iAEs on the customer plan, jointly ensuring customer success. The Solutions Engineer serves as an expert or trusted technical advisor by the account team and customer/partner.

Responsibilities include:

• Demonstrating strong knowledge of Cisco's portfolio, including any specialized/architecture perspective. Increasing penetration via cross/up-selling and displacing competition. Owning the technical relationship with customer(s)/partner(s).
• Leading engagements with IT & decision makers at customer/partner and LOB interaction. Possessing knowledge of the customer environment and market, including competitor plays. Serving as a primary technical sales influencer. Translating customer/partner business needs into technical requirements.
• Spending most selling time landing opportunities and expanding within an account. Involvement in territory strategic planning.
• Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics.
• Taking the lead on moving deals across the technical sales process. Designing and presenting relevant solutions based on technical and business requirements identified by the customer or partner. Managing a virtual support team of sales resources (i.e., Click to Expert). Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure.
• Increasing revenue – closed opportunities converted to closed deals. Displacing competitors/increasing market share. Increasing net new customers on a quarterly basis.

Minimum Qualifications:

The ideal candidate will thrive in a changing sales environment, be goal motivated and believe in performance rewards for exceeding annual sales goals through strong collaboration with partners and internal collaborators.

• 3+ years’ B2B selling experience in a similar or adjacent industry.
• History of career progression and desire for professional development.
• Highly motivated with a “hunting spirit” to assist Account Executives in developing new opportunities and growing business.
• Strong collaboration and teamwork skills within the Pod structure.
• Strong relationship management skills to build trust and drive results with partners and customers.

Preferred Qualifications:

• Passion for technology and building positive relationships.
• Possesses a strong business sense and ability to effectively value proposition to the customer base. Most importantly, an ability to engage in active listening to identify customer challenges - both current and future - and propose solutions to improve their process.
• Ability to effectively utilize Cisco's Tech Stack Agentic AI to drive scale and revenue growth.
• Phenomenal communication/presentation skills.
• Flexible and resilient problem solver; strong teammates demonstrate a sense of urgency to resolve issues.
• Experience using digital selling tools such as Salesforce, ISDC, and L.
• Thrives in a team environment and enjoys sharing new insights and innovations.

Why Cisco? At Cisco, the company is revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. Cisco has been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – Cisco powers the future. Fueled by the depth and breadth of its technology, Cisco experiments and creates meaningful solutions. Added to that is a worldwide network of doers and experts, offering limitless opportunities to grow and build. Cisco works as a team, collaborating with empathy to make really big things happen on a global scale. Because Cisco solutions are everywhere, its impact is everywhere. This is Cisco, and its power starts with its people.