Assistant Taproom Manager

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Assistant Taproom Manager for Raleigh Brewing Company

Job Title: Assistant Manager

Primary Job Location: Raleigh Brewing Company Distro

Position: Full-time

Reports to: Taproom Manager

The Raleigh Brewing Company is an award-winning brewery located in the heart of the Triangle region with beer in over 1,000 accounts statewide. Our mission is to embrace the City of Oaks with every beer brewed, from the murals of the capital city on our taproom walls, to our involvement with the local community organizations and nonprofits, we thrive for this city. Raleigh Brewing is an exciting workplace that values and respects diversity in all areas. We currently operate 20bbl and 3bbl brewhouses, with two taprooms pouring core, seasonal, and small batch beer seven days a week.

Job Summary: The Assistant Taproom Manager is responsible for leading and driving daily Taproom operations, motivating, and developing Team Members, completing administrative tasks, and ensuring that all guests have memorable, positive experiences by providing industry leading service.

Responsibilities and Duties:

· Ensure all safety protocols are observed in the taproom; train, reinforce and improve a safety culture and attitude in taproom operations

· Operations for the taprooms

· Working with the taproom manager on hiring, development and training, schedules, discipline, accountability, and education of taproom staff

· Front of house work and customer service (regular bar shifts)

· Effectively communicate between taproom staff and taproom manager, both written and verbally

· Responsible for taproom cleanliness & organization of back office, break areas, and customer areas.

· Participating in weekly meetings

· Tracking and ordering necessary supplies and inventory for the taproom

· Collaborate with events coordinator and marketing to book and create onsite events and engaging the community with our taproom

· Take initiative to continually improve the Taproom experience for customers

· Work shifts and support staff behind the bar

· Update Taproom menu as needed

· Maintain the Arryvd register and Taproom signage at a high level

· Assist in ordering items for the taproom & grocery store/Restaurant Depot runs for supplies

· Ability to assist and work in other departments in the company and perform other tasks as needed by the company

· Comply with all safe chemical handling procedures including personal protection equipment such as gloves and goggles

· Hold all crew members accountable to operating within brewery procedures

· Ensure compliance with all Alcohol and Tobacco, Tax and Trade Bureau (TTB) standards and required documentation

· Maintain the cleanliness and organization of the bar, restrooms, and merchandise areas

· Supervise quarterly deep cleans of the taproom

· Some nights and weekend work required

Qualifications and Skills:

· Passionate about craft beer and cultivating an inclusive taproom experience

· Bachelor's Degree preferred or equivalent relevant job experience

· A minimum 3 years practical, professional taproom or restaurant experience

· Previous experience in a management or lead role at a brewery or other restaurant/bar

· Valid driver's license & reliable transportation with appropriate documents

· Problem solving, customer service, communication and organization skills

· Ability to handle high volume situations and calm under pressure

· Ability to sit, stand and/or walk for long periods of time

· Ability to bend, kneel, reach, twist, and stoop

· Ability to lift, push, and pull 50 pounds without assistance

· Ability to push, pull, move full kegs (approximately 160 pounds) with assistance

· Clear understanding that this is an in-person job, and is not now nor will be in the future a work from home position

· Ability to become a Cicerone Certified Beer Server within one month of hire

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Smithfield, NC 27577 (Required)

Ability to Relocate:

• Smithfield, NC 27577: Relocate before starting work (Required)

Work Location: In person