VP, Commercial Markets
- Own the multi‑year Commercial Markets strategy, grounded in market dynamics, employer and member needs, regulatory realities, and competitive positioning.
- Translate enterprise and Health Plan strategy into clear commercial priorities, investment decisions, and execution roadmaps.
- Lead ideation‑to‑execution for new market opportunities, product innovations, and distribution strategies.
- Shape employer value propositions across affordability, access, experience, and clinical outcomes, increasingly integrating value‑based care, digital health, and alternative network strategies.
- Own product direction, lifecycle management, and annual product refreshes across all Commercial lines of business.
- Set and execute go‑to‑market strategies in partnership with Sales and Marketing, ensuring competitive differentiation and disciplined growth.
- Establish portfolio prioritization frameworks to balance growth, margin, risk, and operational readiness.
- Drive simplification of product portfolios where possible to improve speed‑to‑market, operational efficiency, and customer experience.
- Full financial accountability for Commercial Markets performance, including revenue, margin, medical cost trend, and operating expense management.
- Partner with Finance to set pricing and rate strategies, risk management approaches, and underwriting guardrails that optimize long‑term performance.
- Lead regular business performance reviews, translating results into corrective actions and strategic pivots as needed.
- Anticipate and manage earnings volatility driven by utilization shifts, risk mix, regulatory change, and competitive pricing pressure.
- Ensure disciplined execution across sales, enrollment, claims, billing, service, and customer experience platforms.
- Hold cross‑functional leaders accountable for delivering on growth, affordability, service, and operational performance commitments.
- Lead through market, regulatory, and organizational change with clarity, confidence, and pace.
- Champion continuous improvement, automation, and data‑driven decision‑making across the commercial value chain.
- Operate at the enterprise level, partnering with Strategy, Product, Pricing, Finance, Sales, Marketing, Operations, Clinical, and Technology leaders.
- Present Commercial Markets strategy, performance, and risks to executive leadership and the Board.
- Build strong external relationships with brokers, consultants, employer coalitions, and strategic partners.
- Senior executive experience in commercial health insurance or similarly complex, regulated industries.
- Demonstrated ownership of large‑scale product portfolios and financial outcomes.
- Proven experience presenting to executive leadership teams and Boards.
- Strong understanding of pricing risk, underwriting, and risk management strategies.
- Enterprise mindset with the ability to integrate strategy and execution.
- Strong commercial judgment and comfort operating in a matrixed environment.
- Sbility to lead through ambiguity, change, and external disruption.
- Track record of building high‑performing leadership teams and developing future executives.
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